Instructional Designer (Contract)

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

This role will support the Revenue Enablement and Customer Education team in developing online learning and instructor-led solutions for internal sales roles and external audiences. This role will work closely with a team lead on various projects, including video development, interactive eLearning solutions, ILT slide decks, student guides, job aids, and learning assessments. This a 9-month contract opportunity.

What You'll Do

• Design and develop training and enablement content using various modalities (e.g., eLearning, assessments, videos, presentations, facilitator guides, job aids, cheat sheets).

• Develop interactive, engaging, high-impact, and effective training that meets audience needs based on the project scoping docs and/or storyboards.

• Design educational content adhering to instructional design principles with learning objectives aligned to Bloom’s taxonomy

• Design and deliver learning assessments to effectively measure learning outcomes.

• Create content that adheres to the team's brand guidelines and style guides.

• Manage content assets thoughtfully, following naming conventions and folder structure.

• Conduct design and content reviews effectively and in a timely manner with the team lead and SMEs

• Assist the team lead with content publishing as needed.

• Work with evolving templates and tools and look for ways to streamline eLearning production and shorten development times while maintaining quality and impact.

• Communicate asynchronously and proactively via our project management tool, Asana.

About You

• You have a user-centric approach to learning design, bringing empathy to your learners.

• You naturally approach complex information/scenarios with a desire to implement frameworks and processes.

• You have a keen eye for quality design and visuals that translate into effective and enjoyable training experiences.

• You thrive in fast-paced environments, adapting to changes in business priorities.

• You welcome new challenges, bringing a “can-do” attitude to solving problems.

• You value communication and invest in building transparency and alignment.

• You can work independently and manage your time effectively, meeting project deadlines.

• You are a lifelong learner and celebrate diverse perspectives.

Skills & Experience

• Demonstrated Proficiency:

• Interactive eLearning authoring tools (e.g. Skilljar, Arcade)

• Video creation/editing tools (e.g. Camtasia, Adobe Premiere)

• Content development tools (e.g. Google Suite, Canva, SnagIt)

• Required Experience

• 5+ yrs of experience creating online learning and instructor-led training content

• 3+ yrs of experience creating sales enablement content

• 3+ yrs of experience working in the software/tech industry

• Nice to Have

• Experience with graphic design and/or motion graphics (Figma, After Effects)

• Experience with Learning Management Systems (Skilljar) and custom HTML

The reasonably estimated hourly rate for this contract role ranges from $60 to $65 per hour. Actual compensation is based on the candidate's skills, qualifications, and experience. This is a contract position and is exempt from company provided benefits.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.