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Inside Sales Specialist (SMB WEST)

Vonage

US, Remote (Work from Home - US) Remote permanent

Posted: April 13, 2026

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Job Description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We are looking for an experienced Sales Executive to join our Inside Sales team. This opportunity will drive growth by matching customers with Vonage’s business communications solutions that solve their needs. This position will work directly with companies that have an employee count up to 250 through our sourced & qualified inbound sales model.

Your key responsibilities:

• Working collaboratively with our Sales Development team to establish healthy pipeline

• Leverage our tech stack to optimize your efficiency, logging all activities

• Create client demos/presentations, quotes/proposals for an efficient and customer centric experience

• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs

• Employ solution-selling techniques to effectively guide sales process to close

• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates

• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

• Forecast sales activity and revenue achievement while creating satisfied customers

• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate

• Keep informed of product line, competition and industry trends that may impact client business activities

What you'll bring:

Required:

• 2+ years of Account Executive (Closing) experience in a SaaS or equivalent environment

• Direct SaaS/Cloud selling experience

• Inside sales experience

• Salesforce CRM experience preferred

• BA / BS or equivalent experience

Experience we consider a plus:

• Strong Internet research skills with excellent PC literacy [G-suite]

• Ability to be detail oriented, organized, ethical, responsible, & self-motivated

• A proven track record of closed sales, client satisfaction, & team work

• Strong verbal skills with consultative professional business acumen

• Demonstrated excellence in presentations skills with ability to build relevant, strategic messaging

• Presence and proficiency in social media such as LinkedIn preferred

• Strong collaboration and relational skills

How you’ll benefit:

• Strong Commission Structure

• Medical, Dental, and Vision Coverage Options

• 401(k) Savings Plan

• Company-Paid Basic Life and AD&D Insurance

• Short-Term Disability (STD)

• Long-Term Disability (LTD)

• Maternity/Parental Leave

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA)

• Employee Support Program (EAP)

• Voluntary Supplemental Insurance

• Lifestyle Benefits

• Volunteer Time Off (VTO)

• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split. Ranges below are based on the base salary.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-RV1

US Pay Transparency
$86,000—$96,000 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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