Inside Sales Representative

Inside Sales Appointment Setter (Remote) – ProConnect | Renewal by Andersen

ProConnect is the Inside Sales Centre (ISC) and the beginning of the customer journey for Renewal by Andersen (RbA). This is where first impressions are made, opportunities are created, and meaningful connections with homeowners begin.

Renewal by Andersen is the exclusive start-to-finish window and door replacement division of Andersen Corporation—the most recognized and trusted window brand in North America. Our British Columbia and Alaska teams are known for strong performance, exceptional customer experience, and a supportive, team-first culture.

WHAT YOU’LL BE DOING | THE ROLE

Your primary responsibility is to generate qualified appointments for our in-home Design Consultants through a combination of inbound and outbound calls.

In this role, you will:

Book 8–10 qualified appointments daily

Complete 80+ calls per day in a high-volume environment

Follow a proven script while adapting naturally to each conversation

Overcome objections with confidence and professionalism

Build genuine connections while guiding customers toward next steps

Ensure every interaction reflects a positive and professional customer experience

This role is ideal for someone who can balance efficiency with authenticity—moving quickly while still making each customer feel heard and valued.

WHAT YOU BRING | THE PERSON

We’re looking for someone who is both results-driven and customer-focused.

You bring:

2+ years of experience in a fast-paced sales environment (phone or in-person)

Confidence in consultative selling and discussing home improvement projects

A track record of meeting or exceeding targets

Strong verbal and written communication skills

A positive, team-oriented mindset with the ability to multitask

You are someone who:

Takes ownership of your performance

Stays motivated in a high-activity environment

Cares about delivering a great customer experience from the first interaction

(Experience in construction or home renovation is considered an asset.)

WHAT’S IN IT FOR YOU | THE BENEFITS

Full benefits package (health, dental, vision)

Employee Assistance Program & Care Partner Program

Paid training with a leading, world-class brand

Supportive and engaging company culture

Opportunities for growth and career development

Company-provided equipment (laptop, headset, monitor)

Fully remote work environment

Weekly pay (every Friday)

WORKING CONDITIONS | THE ENVIRONMENT

100% remote – work from the comfort of your home

Rotating shifts between 8:00 AM – 8:00 PM PST

Schedules provided 3 weeks in advance

Includes a mix of opening, closing, evenings, and weekends

Fast-paced, team-supported environment with ongoing learning

WHO WE ARE | THE COMPANY

Renewal by Andersen is the full-service window replacement division of Andersen Corporation, a company with over 120 years of industry leadership. With more than 120 locations across North America, we are redefining the home remodeling experience through quality, innovation, and customer care.

FINAL WORD

This is a high-volume, fast-paced role where consistency and activity drive results—but just as important is how you show up for each customer.

You’ll be successful here if you:

Stay focused and organized in a busy call environment

Take pride in improving your performance over time

Are comfortable working toward clear daily targets

Genuinely care about the customer experience and their journey with the company

Balance efficiency with building real, human connections

If you’re looking for a role where your effort directly impacts your success—and you value both performance and delivering a great customer experience—this could be a great fit.