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Inside Sales Representative

Tripadvisor

Milan (Milan, Italy) permanent

Posted: December 12, 2025

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Job Description

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• The Inside Sales Representative will focus on proactively prospecting for new business opportunities with Restaurants. Identify, generate, and close sales opportunities for TheFork / ElTenedor / LaFourchette.

• You have to acquire these restaurants by phone; collect the information required for qualification of the restaurant and discover of their needs.

• After qualification explain the benefits to the restaurant to join our network and use of our TheForkManager software.

• The role requires the ability to work independently to meet an individual sales quota as well as part of a wider team to support the overal country and regional quota.

Who you are:

• 2-3 years experience as a commercial, prospecting and customer management B2B online environment and / or leisure-restoration.

• Self motivation and a proactive attitude to developing new prospects and closing deals is key to being successful in the role

• Sales motivation and drive

• Problem-solving skills

• Team player

• Strong ability to influence at all levels and strong negotiations skills

• Higher education in commerce and or restaurant business and, or hospitality

• Languages: Italian native and fluent English

• Excellent communication and people skills

• Serious and committed, with polite and positive attitude

• Customer orientation

• Emphatic

• Dynamic and perseverant person

• Oriented results

• Knowledge with SalesForce program or with ContactCenter programs.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure

🍴 Amazing offices with dining, coffee points and leisure area

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.

#LI-FF1

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