Inside Sales Representative

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

As an Inside Sales Representative, you will be responsible for managing and growing a portfolio of clients with current spend of less than $50,000 annually. This role is focused on new logo acquisition and expansion, retaining existing clients, building new relationships, and expanding the revenue generated from your assigned accounts.

Responsibilities:

• Identify opportunities for upselling and cross-selling additional products to increase account spend.

• Proactively manage relationships with existing clients to ensure high retention rates and customer satisfaction.

• Act as the primary point of contact and advocate for clients within the organization.

• Work closely with internal teams, including Sales, Marketing, Customer Support, and Product, to drive customer success and maximize account growth.

• Provide accurate forecasts and regular reports on account status, including sales and revenue projections.

Required Skills:

• Bachelor’s degree a plus but not essential

• 1-2 + years of fully cycle SaaS sales experience

• Experience using Salesforce a plus

• Prior training and experience with MEDDPICC and/or Sandler is a strong plus

• Ability to analyze data and market trends to identify opportunities and challenges.

• Collaborative mindset with the ability to work effectively within a team-oriented environment.

• Effective communication and presentation skills’

What We’re Looking For:

• Self-starter who takes ownership of their book of business and proactively drives outcomes, while leveraging training, coaching, and available resources

• Coachable and open to feedback, willing to practice, and committed to continuous improvement

• Continuous learner who invests in developing sales skills, product knowledge, and industry understanding

• Demonstrates initiative and accountability, particularly in pipeline management, follow-ups, and customer engagement

• Comfortable operating in a fast-paced environment and adapting quickly based on feedback and results

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.