Inside Sales Program Supervisor - Industrial Distribution

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

The primary responsibility of this position is the overall development and management of early career sales resources (Grow Our Own, “GO2” trainees) to maximize sales growth, profitability, and career pathing opportunities. The focus of the program is to support our company initiatives of finding and developing great associates. A successful candidate for this role will be strong in coaching and development, onboarding, creating and facilitating training, early career recruitment, and more. In addition, this position will provide valuable insights and play a part in the evolution of the sales development curriculum.

Experience, Education and Skills:
• HS Diploma or GED
• 4-year degree preferred (Technical, Marketing or Business)
• 5+ years of inside / outside sales experience
• Sales experience in Industrial Distribution / Supply is preferred
• Demonstrated ability to coach, motivate, and manage a sales group to achieve their sales goals is required
• 2+ years of supervisory / management experience within inside sales / business development is preferred
• Proven track record of meeting and exceeding sales goals
• This position seeks someone that wants to continue their upward trajectory in sales and/or program management.
• Limited travel required.

Key Competencies:
• Individual Leadership/Influence: Using appropriate interpersonal styles and methods to inspire and guide individuals (subordinates, peers, and superiors) toward goal achievement; modifying behavior to accommodate tasks, situations, and individuals involved.
• Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one’s “customers” effectively. (Customers can be co-workers, peers or management as well as external consumers of a service).
• Coaching/Training: Works to improve and reinforce the performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.
• Planning/Organization and Follow Up: Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals and timetables to achieve maximum productivity.
• Persuasiveness/Sales Ability: Using appropriate interpersonal styles and communication methods to gain acceptance of an idea, plan, activity, service, or product from prospects and customers.
• Initiative: Asserting one’s influence over events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive

Essential Functions:
• Be a player-coach to help strengthen technical knowledge and stay current on sales techniques and trends. This includes, but is not limited to, maintaining a pro-active, outbound calling account base of your own. The expectation is that this candidate leads the team by example and sets the tone for sales call efficiency and effectiveness.
• Assist in the hiring process of GO2 trainee candidates. This includes sourcing, attending career events, and leading the interview process for potential early career candidates.
• Onboard, train and maintain the development for assigned GO2 trainees. Coordinate with other departments so that GO2 trainees have exposure to all aspects of company processes and procedures. Evaluate the results of associate development to ensure that GO2 trainees are well equipped and knowledgeable in selling the company’s products and services.
• Provide valuable insight to help ongoing development of the training curriculum to help evolve the program to meet the ever-changing sales environment in our industry.
• Work alongside our Sales Development Program Manager, District Managers, Human Resources, and Product Mangers/Trainers as essential members of our GO2’s success.
• Establish overall business goals for the entirety of the team, as well as individual GO2 trainee goals. These goals will need to be tracked and reported on a regular basis.
• Responsible for identifying, developing, and implementing sales approach and marketing plans to help better prepare GO2 trainees for interactions with our customers. Analyzes results versus expectations and makes appropriate recommendations to improve future projects.
• Work alongside District Managers to ensure the team is assisting our customers in the best manner possible.
• Work closely with and maintain open communication with all managers and associates of sales, customer service, operations, engineering, service/repair, warehousing, and shared services, to smoothly coordinate and interface the sales activities with the other functional areas of the company.
• Manage and maintain lead generation sources (website, chat support, supplier, etc.) to provide deliverables to the entire SunSource sales team.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy