Inside Sales Manager (gn)

Your mission:
The Bikeleasing Group provides modern mobility and benefits solutions that intelligently connect companies, specialty retailers, and employees: efficiently, digitally, and with a real impact. With over 70,000 corporate clients, we are one of the leading providers in the employee benefits sector and are actively shaping the workplace of tomorrow. As an Inside Sales Manager (gn), you’ll ensure that new clients become active and successful users. You’ll guide employers and employees through the onboarding process, activate accounts, and ensure our solutions are used to their full potential. At the same time, you’ll support our sales team with structured assistance and process support, allowing your sales colleagues to focus on selling.
Are you service-oriented, organized, and eager to have a direct impact on customer satisfaction and activation rates? Then you’ve come to the right place.

• You will be responsible for the structured onboarding of new employers, conducting digital orientations and webinars for HR managers and employees
• Through your professional, practical explanations of processes, platform features, and best practices, you will ensure that employers and employees can get up and running quickly
• After the contract is signed, you will be the primary point of contact for operational questions and will provide support for administrative and procedural matters
• You will be responsible for coordinating internal interfaces for more complex issues, working closely with New Business and Account Management
• You will assist with campaigns for existing customers and activation campaigns
• You will document all relevant information in the CRM with a high degree of accuracy

Your profile:
• You have already gained experience in inside sales, customer success management, or a similar role
• You work in a structured manner and can keep track of everything even when handling multiple onboarding processes simultaneously
• You enjoy explaining complex topics in an understandable way, communicating clearly, empathetically, and in a solution-oriented manner
• You are familiar with CRM systems such as HubSpot or Dynamics
• You communicate confidently in German (C2)

Why us?:
We embody team spirit: YOU matter to us. Every day, our constantly growing, dynamic team achieves great things, and we want you by our side.

Here’s what we offer:

• Top-notch technical equipment & a well-structured onboarding process
• You’ll be part of our growth, able to drive many initiatives forward and actively shape the future—together, we’ll build strong career prospects
• Back to the office? Not with us! Instead, you’ll enjoy maximum flexibility working from home, supported by our modern flex-time model and our workation policy
• Through Probonio, you’ll receive a monthly €50 gift card of your choice—plus €60 annually on your birthday
• In addition to strong insurance terms for your company pension plan, you’ll also receive capital-forming benefits
• Of course, you can lease up to two bicycles or e-bikes from us as your employer

We see diversity as an asset to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.