Inside Sales, Agreements - Philadelphia, PA OR Pittsburgh, PA

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

• Meeting assigned sales targets for agreement-based services and new business development 
• Taking existing funnels from vacant territories and closing open offers to new agreement customers. 

• Calling customers from a list of target accounts provided by Sales and Operational Development Manager or developed by the vacant representative to further pursue new agreement. 

• Conduct frequent and regular follow up contact for all open sales cases. Assign any sales cases that require customer site visits to the designated sales resource. 

• Maintain customer and contact information in the CRM software, as required. Ensure strict compliance with all requirements of the Contract Retention policy. 

• Qualify all new prospects for credit worthiness. Check D&B ratings and obtain credit application, if appropriate. Obtain tax-exempt certificate, if required. 

• Maintain the sales funnel according to the established KPI's (Key Performance Indicators) for Funnel Quality Reporting. Provide other reports to management as requested. 

• Primary activities include: 

• Calling customers 

• Adjusting sales offers 

• Acquiring necessary forms for customer set up 

• Maintaining CRM funnel quality 

• Prepare or assist in developing price estimates for agreement using established worksheets, guidelines, and input from the agreement specialist department. 

• Assist in other customer relations or collection efforts. It may be required to support in customer collection issues or other customer relationship management. 

• Other duties as assigned by supervisor. 

 

REQUIRED COMPETENCIES:  

• Good written and verbal communication skills. 

• Good PC skills. 

• Prior experience with cranes is a plus. 

EDUCATION & EXPERIENCE:  

• Bachelor’s degree or Associate’s degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree. 

• Minimum of two (2) years’ experience in service-related sales preferred however equivalent education, experience and training will be considered. 

• Must have demonstrated leadership experience. 

• A basic understanding of mechanical and electrical principles. 

• Experience meeting monthly minimum sales quotas and CRM funnel size

Other Requirements: Must be persistent with a high tolerance for rejection.

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.