Innovation Specialist

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

The Innovation Specialist supports delivery of a major light rail infrastructure programme by embedding practical digital collaboration and visual management into day‑to‑day project execution.

The role focuses on adoption, governance and continuous improvement of the programme’s digital collaboration platform, ThinkHub, ensuring tools, workflows and data integration directly support coordination, decision‑making and performance across live delivery environments.

Principal Responsibilities

Digital Collaboration & Visual Management

• Embed digital boards and visual workflows into routine delivery activities (stand‑ups, coordination meetings, design reviews, planning sessions).
• Drive consistent adoption of collaborative ways of working across projects and teams.

Workflows, Templates & Governance

• Design and maintain programme‑approved workflows, templates and visual management artefacts (e.g. VIS boards, RAID logs, process maps).
• Ensure content is proportionate, intuitive and aligned with programme governance and controls.

Integration with Project Data & Systems

• Coordinate integration with planning, project controls, reporting and digital engineering systems.
• Enable teams to review and update live data during workshops and delivery sessions.
• Reduce duplication and manual reporting.

Workshop Facilitation & Delivery Support

• Facilitate practical workshops, design coordination and problem‑solving sessions focused on live delivery issues.
• Apply visual techniques to improve alignment and decision‑making.

Adoption, Training & Continuous Improvement

• Monitor usage and effectiveness; gather feedback and refine tools and guidance.
• Deliver training, coaching and hands‑on support at scale.
• Champion pragmatic, outcome‑focused innovation.

Skills & Attributes

• Strong facilitation and communication skills.
• Structured, pragmatic, delivery‑focused mindset.
• High digital literacy with the ability to bridge systems and delivery teams.
• Collaborative and improvement‑oriented.

• 5+ years’ experience supporting delivery teams within project or programme environments, with strong exposure to digital ways of working.
• Proven experience designing, managing, or improving structured workflows, templates, and information systems aligned to governance requirements.
• Strong exposure to project data, controls, planning, BIM/digital engineering, or reporting ecosystems, demonstrating high systems literacy (no development background required).
• Demonstrated experience facilitating workshops, reviews, or continuous improvement sessions focused on real delivery challenges.
• Experience owning and improving systems, processes, or capabilities, including training, coaching, and driving user adoption.

Relevant degree or professional qualification in a related discipline.

What we offer you:

• Full time
• Competitive remuneration and attractive range of benefits
• 8% Pension
• 23 days Annual leave (+ 2 company days)
• Opportunity to work on impactful and innovative projects
• Career development opportunities both in Ireland and globally
• Opportunity to work with a diverse group of talented and collaborative colleagues

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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