Inland Brokerage Operations Leader(SMV)

We are seeking a highly advanced and strategic professional to lead inland brokerage operations in Mexico, the United States, and Canada. This role serves as second-in-command in Colombia, based in Ibagué, with significant responsibilities in team management, process optimization, and operational execution for container movement (FTL, LTL, Drayage).
Key Responsibilities:
• Lead and manage a team of approximately 20 people.
• Oversee inland brokerage operations across Mexico, USA, and Canada.
• Ensure efficiency in FTL, LTL, and Drayage processes.
• Implement continuous improvements and strategic solutions in dynamic environments.
• Manage reports, data centers, and operational tools.
• Provide QA support to ensure quality and compliance with standards.
• Coach and mentor staff to improve performance.
• Resolve operational incidents with effective solutions.
• Drive the team towards achieving sales and efficiency goals.
Requirements:
• Minimum 2 years of team management experience.
• At least 3 years of experience in inland brokerage or international transportation.
• Must be willing to relocate to or live in Ibagué (100% on-site).
• English proficiency at C1/C2 level.
• Advanced skills in Excel and office tools.
• Familiarity with DAT, TRUCKSTOP, TMS, and CRM platforms.
• No specific university degree required.
• Data-driven mindset with a focus on continuous improvement.
• Availability to work Monday–Friday, 8:00 a.m. – 6:00 p.m. (Colombia time), with schedule flexibility as needed.
• Bonus: Valid U.S. visa.
Benefits:
• Monthly performance bonus of USD $500 – $700.