Injury Management Specialist - QLD/NT/WA

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

• This is just the start, so dream big!
• 6 Month Fixed Term role, with potential opportunity for extension
• Part time position - 24 hours per week

The Injury Management Specialist plays a crucial role in ensuring that team members who sustain work-related injuries or illnesses are supported in a timely manner. 

Responsible for supporting stakeholders in relation to minor injuries by facilitating and monitoring early intervention, as well as assisting Return To Work Managers with administrative tasks associated with workers compensation claims management. 

Sound good? Read on.

Here's a taster of what you can expect in this role:

• Facilitate and monitor early intervention for team members with minor injuries.
• Track compliance within financial limits and approved medical treatment for minor and excess claims.
• Maintain accurate documentation for minor claims and early intervention and ensure compliance.
• Provide coaching and training to leaders and teams on minor injury management procedures and documentation required.
• Liaise with external providers for minor injury cases, ensuring seamless communication and collaboration.
• Ensure a smooth transition of minor claims and early intervention cases that become Workers' Compensation claims to the relevant RTW Manager.
• Support RTW Managers with administrative tasks related to workers compensation claims management.
• Coordinate weekly payments for workers compensation employee benefits and expenses.
• Coordinate timely and accurate reconciliation of wage reimbursements and processing of invoices under the early intervention program.
• Act as a subject matter expert of Injury Management and Incident Reporting systems and coordinate training sessions as required.
• Run reporting and pull strategic insights to monitor injuries and performance.
• Manage team inbox, directing information and resolving inbound queries.
• Work with State Safety Leads to monitor and review safety incidents for opportunities that may lead to injuries for team members.
• Support team members in accessing Endeavour Group Wellbeing and Support Programs.
• Support continuous improvement of injury management processes

Now let’s talk about you: 

• Demonstrated commitment to health & safety.
• 1-2 years experience in a workers' compensation or safety-related role.
• Relevant administrative or business qualification.
• Qualification in Return to Work - Return to Work Coordinator (desirable).
• Strong organisational and documentation skills.
• Effective communication skills, both oral and written.
• Strong analytical skills with high attention to detail.
• Knowledge of the Workplace Health and Safety Act, Workers’ Compensation and Safety Regulations, and Codes of Practice (desirable).
• Knowledge of Return to Work/Recovery legislation (desirable).
• Familiarity with incident data reporting tools (desirable).
• Training in first aid or related certifications (desirable).

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup