Ingest Specialist - English (PH)

About Simply.TV

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.

Headquartered in Copenhagen, but supported by 450+ employees worldwide, our data fuels user interfaces used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or product innovation, Simply.TV is the place to shape the future of TV — and have fun doing it.

Join us, and let’s make content discovery simple, powerful, and inspiring!

The Role
As an Ingest Specialist, you will oversee the technical entry point for our global metadata. You will proactively identify and diagnose pipeline interruptions, implementing rapid fixes to resolve data gaps. This position requires a proactive thinker who can navigate technical requirements with external partners and align them with our internal workflows to ensure seamless content delivery.

Key Responsibilities

• Lead the technical setup of new content feeds from initial datapoint to the final activation of automated ingest.
• Oversee ingest workflows to ensure all incoming content feeds and data deliveries meet strict internal and external SLAs.
• Identify, investigate, and resolve data ingest failures to ensure consistent metadata delivery across all pipelines.
• Coordinate with downstream stakeholders and provide technical support for client-related inquiries.
• Use internal ticketing systems to document bugs, provider-specific requirements and internal workflows.

Requirements:
Essential:

• 1–3 years of experience in data operations, technical support, or a similar role focused on digital content pipelines and data management.
• Fluency in English with the capacity to communicate complex technical issues to diverse stakeholders clearly and concisely.
• Intermediate to advanced skills in Excel or Google Sheets, specifically regarding VLOOKUPs, data cleaning, and logical functions.
• Proven competence in end-to-end project execution and independent management of multiple workstreams.

Preferred:

• Prior experience in Media, OTT, VOD, specifically dealing with ingest pipelines or metadata QC.
• Strong understanding of digital systems, including file formats (XML, JSON, CSV) and data transfer protocols.
• Proven ability to quickly master proprietary internal tools and a high comfort level navigating various data formats and delivery standards.
• Proficiency in additional languages is a significant advantage for supporting diverse regional data sources and partners.

Please note - we can only accept CVs in English!

Why join?

• 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content.
• 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction.
• 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork.
• 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily.
• 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures.

Practicalities

• Reports to: Head of Core ingest
• Employment Type: Freelancer
• Location: Philippines
• Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week)

Benefits:
Collaboration based on a freelancer(contractor) set-up is up to 1000 USD per month on a full-time allocation basis (40 hours per week).