Ingeniero de Soporte

Inetum2

Mexico City, CDMX, Mexico permanent

Posted: August 4, 2025

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Quick Summary

Ingeniero de Soporte remoto para dispositivos móviles y equipos de computo en México, con experiencia mínima de 1 año y conocimientos básicos de software/hardware de equipos de cómputo y smartphone.

Required Skills

Technical Support Software Upgrades Mobile Devices Computer Software and Hardware Remote Support Customer Service Phone Customer Service Microsoft Office Organized Pressure Management Responsible

Job Description

GENTERA SOPORTE

Renovación tecnológica de dispositivos móviles y equipos de computo.

• Carrera técnica o licenciatura
• Experiencia mínima de 1 año
• Conocimientos básicos de Software/Hardware de Equipos de Cómputo y Smartphone.
• Brindar soporte remoto y usuario final.
• Servicio al cliente vía telefónica
• Excel Nivel Básico

Habilidades Blandas:

• Organizado
• Capacidad para trabajar bajo presión y cumplir plazos
• Responsable
• Proactivo
• Facilidad de palabra

Soporte técnico a usuarios en ofimática y equipos de banca

Carga de imagen de sistemas operativos a equipos de cómputo y AIO

Blanqueo de discos duros (Blancco)

Diagnóstico y reparación de equipos: impresoras lexmark, plusteck, biométricos, pin pad, mac,

laptop, desktop, monitor, teclados, etc.

Experiencia en cajeros bancarios, diagnostico.

Conocimientos de cableado estructurado (cobre, categoría 6 en adelante)

Cambio de Rosetas, jack, conector rj45, tendido de cable.

Tecnologías requeridas Dominio de sistemas operativos, instalación y configuración.

Conocimiento de la operación de herramientas para: pruebas de nodos, ponchado de cables.

Preferentemente con auto.

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