Infrastructure System Administrator

ALTEN

Rabat, Rabat-Salé-Kénitra, Morocco Remote permanent

Posted: November 15, 2023

Job Description

ALTEN MAROC filiale du leader mondial de l'Ingénierie et du Conseil en Technologies (ICT), avec 40 000 collaborateurs au monde dont plus de +2200 au Maroc répartis sur trois Centres d'Excellence à Fès, Rabat et Casa, nous accompagnons nos clients en offrant des solutions d'ingénierie agiles et novatrices pour les grands donneurs d'ordre mondial dans les secteurs de l'automobile, l'aéronautique, les réseaux & télécoms, Software & Outils.

Rejoindre ALTEN MAROC c'est bénéficier :

• Des parcours professionnels diversifiés avec des opportunités de carrière, une mobilité interne, sectorielle, géographique et métiers.
• Des formations certifiantes et diplômantes.
• Des événements réguliers pour combiner bien être et performance.

• Overall responsibility of Intermediate level for technical support (Incident, Problem, Critical Changes)
• Driving Change management, approvals, monitoring of effective change execution
• Able to Perform Audits on Customer and recommend the Best Practices.
• Experience in documenting / reviewing SOPs, upgrade drafts, and change reports.
• Perform Incident Management Including Service Request and Restoration for Major/High severity Tickets.
• Understanding customer requirement and conducting POC \ Demos for new customers and solutions.
• Risk Analysis & Mitigation in reference Customer.
• Mentoring & training to team competency enhancement
• Support Business Based on Organisation requirement.
• Practice of the English language and management of the customer relationship in an international context (written and oral English essential).

Candidate must have proficiency and total hands-on experience (2-4 yrs.) &  below technologies.

• VMware vSphere, Hyper-v.
• VMware Horizon View, vWorkspace.
• Knowledge in AWS, Azure.
• SCOM/Dynatrace
• SCCM
• Good Knowledge in windows server.
• Basic/Intermediate knowledge in Physical Infrastructures (Rack Servers, Blade Servers, Chassis etc..).
• Intermediate knowledge Groups Object Management - GPOs
• Intermediate knowledge in: DHCP, DNS, FTP, IIS Management, ADFS
• Intermediate knowledge in Scripting/automation (PowerShell, Bash, Ansible ,..)
• Intermediate knowledge in Filers management
• Intermediate knowledge in System patching.
• Intermediate knowledge in Antivirus Platform management
• Basic/Intermediate knowledge in Data Base Administration : MySQL/MariaDB/Oracle/SQL Server/ PostgreSQL
• Basic/Intermediate knowledge in Cloud Administration
• 3 Tiers Application support
• Basic/Intermediate Network Knowledge.
• Basic /Intermediated ITIL Knowledge.

Compétences Comportementales :

- Analyse et synthèse

- Rigueur et fiabilité

- Organisation et gestion des priorités

- Adaptabilité

- Réactivité et anticipation

- Orientation résultat

- Sens du service

- Coopération et esprit d’équipe

- Communication et relationnel

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