Infrastructure Operations Support

Encora10

Kuala Lumpur permanent

Posted: April 17, 2026

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Quick Summary

Supports infrastructure operations by monitoring, tracking, and managing technology obsolescence across the organization, and engaging with stakeholders to ensure timely achievement of technology obsolescence milestones.

Required Skills

Power BI CMDB Data Analysis Communication Skills Stakeholder Collaboration Fast-Paced Environment Technology Obsolescence

Job Description

Key Responsibilities

• Monitor, track, and manage technology obsolescence across the organization.

• Validate, reconcile, and remediate CMDB data related to technology obsolescence.

• Extract and consolidate data from multiple sources; analyze using Power BI and generate insightful reports for leadership.

• Collaborate closely with application teams and stakeholders to minimize technology obsolescence gaps across the enterprise.

• Engage with stakeholders to negotiate, escalate, and ensure timely achievement of milestones aligned with the obsolescence roadmap.

Job Requirements

Mandatory Requirements

• Strong understanding of CMDB concepts with hands-on experience in IT asset environments.

• Proficiency in Power BI for data extraction, analysis, and reporting.

• Excellent communication and interpersonal skills with the ability to collaborate effectively.

• Ability to perform in a fast-paced, high-pressure environment.

Nice to Have

• Experience in managing technology obsolescence initiatives.

• Knowledge of CMDB, operating systems, storage, networks, middleware, and related technologies.

• Understanding of CI data classes and attribute inheritance

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