Infrastructure Engineering, Off

Role Overview

The APAC Junior Data Centre Manager supports the operation, reliability, and continuous improvement of data center facilities across the Asia-Pacific region. Working under the guidance of senior data center leadership, this role assists in managing day-to-day operations, vendor coordination, compliance, and regional standardization to ensure safe, secure, and highly available infrastructure.

This role is ideal for an early-career data center professional seeking regional exposure in a large-scale, mission-critical environment.

Key Responsibilities

Data Centre Operations

• Support daily operations of APAC data center facilities, including monitoring uptime, performance, and incidents
• Assist in coordinating maintenance, upgrades, and capacity planning activities
• Help ensure adherence to SLAs, KPIs, and operational procedures
• Participate in incident response, root cause analysis, and post-incident reviews
• Co ordinate IT equipment installation
• Manage Data Center infrastructure inventories and DCIM

Regional Coordination

• Act as a point of contact between local site teams and regional leadership
• Support standardization of processes, documentation, and reporting across APAC sites
• Assist with regional audits, assessments, and site readiness activities
• Support cross-border coordination across multiple time zones

Vendor & Facilities Support

• Assist in managing third-party vendors, colocation providers, and contractors
• Monitor vendor performance against SLAs and escalate issues as required
• Support facilities activities related to power, cooling, cabling, and physical access

Security, Risk & Compliance

• Support compliance with regional and global standards (e.g. ISO 27001, SOC, PCI-DSS)
• Assist with access control, physical security, and safety procedures
• Participate in business continuity and disaster recovery planning exercises
• Support audit preparation and documentation

Reporting & Continuous Improvement

• Prepare operational reports, dashboards, and regional status updates
• Identify operational risks, inefficiencies, and improvement opportunities
• Support automation, tooling, and process improvement initiatives
• Maintain accurate documentation, runbooks, and asset records

Required Skills & Experience

• 2–4 years’ experience in data centre operations, IT infrastructure, Structured cabling, or facilities support
• Basic understanding of data centre infrastructure (servers, storage, networking, power, cooling)
• Familiarity with incident, change, and problem management processes
• Strong organisational skills and attention to detail
• Ability to work across cultures, regions, and time zones
• Good written and verbal communication skills in English, Mandarin is essential and Cantonese beneficial

Desirable Qualifications

• Bachelor’s degree in IT, Engineering, or related field
• Entry-level or intermediate certifications (e.g. ITIL Foundation, CDCP, CompTIA Network+)
• Experience in colocation, enterprise, or cloud-adjacent environments
• Exposure to APAC regulatory or operational environments

Working Conditions

• Regional travel within APAC as required
• On-call or after-hours support on a rotational basis
• Combination of office, remote, and data centre floor work

What We Offer

• Career progression toward Senior or Regional Data Centre Management roles
• Regional exposure across APAC operations
• Training, mentoring, and certification support
• Competitive salary and benefits

About State Street

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We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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