Infrastructure Engineer

Job Title: Infrastructure Engineer

Location: Woking, UK – Hybrid

Reports to: Infrastructure Manager

Work schedule: Mon – Fri, 37.5 hours per week

Who are VitalHub?

VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration.

The Opportunity:

The Infrastructure Engineer will be working with the infrastructure team to manage the production estate of the UK business. They must ensure that best practices are implemented and used throughout the infrastructure. The successful candidate will be a highly motivated team player with the ability to manage changing priorities. They will be able to take direction and perform and complete tasks with minimal direction. They will have an attention to detail and take pride in the work and tasks they undertake.  They will have excellent verbal and written communication skills and will be able to communicate effectively with technical and non-technical colleagues. The candidate will be ambitious to learn and looking to take the next step in their IT career. 

Your Responsibilities:

System monitoring

Managing and carrying out environment checks

Managing & deploying Patches/Updates

Managing backups & restores

Managing & deploying SSL certificates

Managing & deploying anti-virus

Server support & provisioning

Disaster recovery and performance tests.

Network/Firewall support

Documentation

Skills:

Operating Systems i.e. Current Windows Server OS’ and Linux Platforms 

Deployment Tools (Intune, Jamf) 

Infrastructure hardware including Compute, SAN’s and Networking 

Virtualisation, Microsoft Hyper V preferable 

Microsoft Azure and AWS 

Windows IIS

SSL Certificate Management 

Microsoft SQL 2016/2019/2022 

Active Directory & domain services i.e. DNS, DHCP, GPO’s 

Network Switches, Firewalls (Fortinet and WatchGuard), Wireless Access Points 

Familiarity with Case management ticketing systems (Preferable FreshDesk) 

Backup Tools and Software (Veeam or similar) 

Essential Experience:

Demonstrable experience operating in an Infrastructure Engineer role 

Industry recognised qualification or vocational training from a relevant provider e.g. Microsoft. 

Demonstrable handson experience administering Microsoft SQL Server (2016/2019/2022), including installation, configuration, and maintenance tasks 

Proven experience working with Virtualization software (Predominantly Hyper-V, but other platforms would be a bonus). 

Demonstrable awareness/working knowledge of network principals i.e. TCP/IP, ports, VLAN's etc. 

Practical experience to be able to demonstrate proficiency in managing firewalls, routers, switches and other network infrastructure. 

Nice to Haves:

Microsoft qualifications in relation to administration or networks (MCSE, MCSA, MCITP)

Knowledge and/or experience of SANs

Knowledge and/or experience of working with Watchguard and Fortinet Firewall products

Knowledge and/or experience of Microsoft 365 systems

Knowledge and/or experience of Azure

Knowledge and/or experience of AWS

What do we offer?

Remote & flexible working

25 days holiday plus Bank Holidays

Support to grow through professional learning & development courses!

Employee Assistance Programme

Inclusive approach to Diversity, Equity & Inclusion

Events – networking and social

PDP – progression & internal career opportunities

Death in Service

Regular training workshops

Our Interview Process:

Initial screening call with the Talent Team

Virtual interview with the Infrastructure Manager & Infrastructure Engineer – technical assessment

Virtual interview with the Infrastructure Manager & Head of HR

As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.