Infrastructure/DevOps Trainee

Questronix Corporation

Makati City, Metro Manila, Philippines permanent

Posted: March 23, 2026

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Quick Summary

Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.

Required Skills

Helpdesk Support Server Monitoring Infrastructure Maintenance Deployment Processes System Updates Backups System Documentation Networking Concepts Troubleshooting

Job Description

Job Description:

• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.

• Monitor servers, applications, and system performance.

• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.

• Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins).

• Assist with deployment processes, system updates, and backups.

• Document system configurations, procedures, and troubleshooting guides.

• Work closely with the engineering team to improve automation and operational efficiency.

Requirements:
Qualifications:

• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or

related field

• Fresh graduate or up to 1 year of relevant experience

• Basic knowledge of Linux or Windows server environments

• Familiarity with networking concepts (IP, DNS, firewalls)

• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus

• Strong troubleshooting and analytical skills

• Good communication skills

• Willing to perform both helpdesk support and infrastructure tasks

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