Information Technology Intern
Confidential
Posted: February 25, 2026
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Quick Summary
The Information Technology Intern works in the Consumer Goods industry, assisting in the development and deployment of technology solutions, with a focus on innovation and customer satisfaction.
Required Skills
Job Description
Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Core Purpose: We ensure technology works so that people can focus on what matters
Our Core Values:
Genuine and Respectful
Pride in Everything We Do
Excellence through Innovation
Obsessed with Customer Success
Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.
We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.
Role Title: Information Technology Intern
Location: Silver City, Pasig, Metro Manila (Hybrid)
About the Role:
This role will support the IT team by handling entry-level NetSuite ERP tickets and assisting with day-to-day system and operational requests. The IT Intern will gain foundational knowledge in ERP systems, IT support processes, and system configuration through structured cross-training and mentorship.
Key Responsibilities:
NetSuite Ticket Support (Tier 1 / Entry-Level)
Respond to and resolve lower-level NetSuite support tickets
Assist with NetSuite-related warehouse and inventory system requests
Support operational troubleshooting related to NetSuite WMS integrations
Help ensure accurate system data between finance and warehouse functions
Troubleshoot basic system issues and user access requests
Assist with routine system updates and administrative tasks
Back-Office NetSuite Support
Support finance, operations, and administrative teams with NetSuite-related requests
Assist with data entry, configuration updates, and system workflows
Participate in training sessions with the NetSuite Administrator
Learn system processes across departments to improve support efficiency
Learning & Development
Participate in structured cross-training cross training into NS Admin and other PSB systems as well such as Salesforce/Celigo
Learn foundational ERP concepts and system architecture
Develop understanding of SuiteScript and NetSuite platform fundamentals
Support documentation of processes and system workflows
Continuously build technical and problem-solving skills
Collaboration
Assist with additional IT projects and tasks as assigned by the IT team
Qualifications:
Educational background in Computer Science, Information Technology, or related field
Interest in ERP systems and business technology
Strong problem-solving and analytical skills
Good English communication skills
Basic technical aptitude (experience with software systems preferred)
Ability and willingness to work on a hybrid night shift work setup in Silver City, Pasig
Success Factors:
Timely resolution of Tier 1 NetSuite tickets
Strong support for back-office and warehouse system users
Reliable documentation of processes and system improvements
Keywords:
Information Technology, Computer Science, ERP, Software, Troubleshooting, System Configuration