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Information Technology Intern

Confidential

Pasig City, NCR Hybrid internship

Posted: February 25, 2026

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Quick Summary

The Information Technology Intern works in the Consumer Goods industry, assisting in the development and deployment of technology solutions, with a focus on innovation and customer satisfaction.

Job Description

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

 

Our Core Purpose: We ensure technology works so that people can focus on what matters

 

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

 

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

 

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.

 

Role Title: Information Technology Intern

Location: Silver City, Pasig, Metro Manila (Hybrid)

 

About the Role:

This role will support the IT team by handling entry-level NetSuite ERP tickets and assisting with day-to-day system and operational requests. The IT Intern will gain foundational knowledge in ERP systems, IT support processes, and system configuration through structured cross-training and mentorship.

 

Key Responsibilities:

NetSuite Ticket Support (Tier 1 / Entry-Level)

Respond to and resolve lower-level NetSuite support tickets

Assist with NetSuite-related warehouse and inventory system requests

Support operational troubleshooting related to NetSuite WMS integrations

Help ensure accurate system data between finance and warehouse functions

Troubleshoot basic system issues and user access requests

Assist with routine system updates and administrative tasks

 

Back-Office NetSuite Support

Support finance, operations, and administrative teams with NetSuite-related requests

Assist with data entry, configuration updates, and system workflows

Participate in training sessions with the NetSuite Administrator

Learn system processes across departments to improve support efficiency

 

Learning & Development

Participate in structured cross-training cross training into NS Admin and other PSB systems as well such as Salesforce/Celigo

Learn foundational ERP concepts and system architecture

Develop understanding of SuiteScript and NetSuite platform fundamentals

Support documentation of processes and system workflows

Continuously build technical and problem-solving skills

 

Collaboration

Assist with additional IT projects and tasks as assigned by the IT team

 

Qualifications:

Educational background in Computer Science, Information Technology, or related field

Interest in ERP systems and business technology

Strong problem-solving and analytical skills

Good English communication skills

Basic technical aptitude (experience with software systems preferred)

Ability and willingness to work on a hybrid night shift work setup in Silver City, Pasig

 

Success Factors:

Timely resolution of Tier 1 NetSuite tickets

Strong support for back-office and warehouse system users

Reliable documentation of processes and system improvements

Keywords:

Information Technology, Computer Science, ERP, Software, Troubleshooting, System Configuration

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