Information Security Operations Analyst II

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Information Security Operations Analyst II

Security Operations Analyst II

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day.

By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission.

Overview
The Security Analyst will play a key role in supporting the operational and financial functions of the Security Team. This role combines workforce management and administrative duties to ensure smooth and effective operations. The ideal candidate will demonstrate attention to detail, a proactive approach to problem-solving, and the ability to collaborate across multiple teams.

Role
- Be responsible for the overall day to day running of the centralised mailbox and ticketing of requests, once they have been triaged by the Senior Information Security Operations Analyst
- Working with other members of the team to support them as appropriate on inflight initiatives, and assisting with tracking of their progress
- Build strong relationships with wider teams across the business to foster collaboration and support
- Work with the Senior Information Security Operations Analyst to assist with compiling and storage of all Financial documents, including supportive work with the tracking of finances
- Work effectively as both an independent contributor and as part of a dynamic, fast-paced team
- Provide support during team projects and assist in achieving departmental objectives
- Support the Senior Information Security Operations Analyst in their role, assisting where possible with any Issues or Actions of the function which are being worked on

About you
- Strong organizational and time management skills.
- Exceptional communication and interpersonal skills to build rapport across teams
- Analytical mindset with the ability to question irregularities and propose solutions
- Self-motivated and capable of working independently with minimal supervision
- Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with financial systems

This role is ideal for someone who is organized, analytical, and eager to contribute to the success of the security team while ensuring operational excellence.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.