Information Security Compliance Specialist

About Netcraft 

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and five country governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

We carry that passion through into our workplace too. Our people are highly talented, and everyone is valued for their individual contribution, so we make sure Netcraft is a great place to work. From great benefits to health and wellness and social events, we’ve got you covered.

About the role 

Netcraft is looking for an Information Security Compliance Specialist to help demonstrate, maintain, and continuously improve our security and compliance programmes. The role works closely with teams across the business, particularly Commercial, Legal, and Engineering, to support customer assurance activities and ensure our compliance materials remain accurate, consistent, and audit-ready. 

This role can be based in our Bath, London, or Manchester office, with a hybrid working model (a mix of office and remote working).

Key Responsibilities

Customer assurance and commercial support 

Support customer and prospect security reviews, including questionnaires, due diligence requests, and assurance documentation 

Assist with RFP and tender responses, with a focus on information security, privacy, and risk 

Support the maintenance of Netcraft’s library of standard responses and supporting evidence (e.g., mapped answers for customer security responses where applicable), ensuring they are reviewed, versioned, and easy to reuse. 

Compliance documentation and tooling 

Help maintain and improve the Netcraft Compliance Hub and Trust Centre, ensuring content is current and consistent 

Assist the Compliance Manager maintain security policies, processes, and customer
facing security documentation, coordinating reviews with relevant teams to keep all published content aligned 

Track key compliance actions, deadlines, and metrics, to help improve processes and tooling to reduce manual effort and improve visibility 

Risk, vendors, and audits 

Support vendor onboarding and third-party security reviews, including tracking risks and follow-ups 

Support audit readiness and certifications such as SOC 2 Type II and Cyber Essentials (e.g., evidence collection, documentation upkeep, and tracking actions through to completion) 

What you’ll need 

Experience or strong working knowledge in information security, compliance, assurance, or risk ,
ideally including handling customer security reviews or internal evidence and documentation. 

Familiarity with security frameworks such as SOC 2 and Cyber Essentials, and an understanding of how framework controls map to evidence and documentation. 

Strong written communication skills, with the ability to explain security concepts clearly and accurately 

Strong organisational skills and attention to detail, comfortable managing multiple deadlines 

Technical curiosity and a willingness to learn and develop 

Nice to have 

Experience supporting compliance and assurance activities in a technology, SaaS, or regulated environment 

Exposure to customer, partner, or internal assurance processes (e.g., procurement reviews, questionnaires, RFPs, tenders, audits, or risk assessments) 

Knowledge of third party, risk management, or vendor onboarding controls (including tracking actions and follow-ups) 

Awareness of privacy and data protection concepts, such as GDPR 

Why this role matters 

Compliance is a critical foundation of what we do as a business. It helps us build customer trust, meet evolving security expectations, and enable teams across Netcraft to move quickly and confidently. By joining the Netcraft‘s compliance team, you’ll be part of a core function that directly supports Netcraft’s future success, helping us grow and scale while maintaining our high standards that our customers have come to expect. 

 
We are interested in what you can bring to the team, what you are excited to learn, and how you would like to grow in a compliance-focused role at Netcraft. 

The reward package

Hybrid and flexible working options

33 days holiday per annum (incl. public holidays)

Salary sacrifice pension with matched employer contributions up to 5% + NI savings

Private health cover, including access to a private GP service

Spot reward bonus scheme to reward truly outstanding contributions

Comprehensive wellness and support provisions

Equity Tracking Scheme (Eligibility criteria apply)

Enhanced family leave provisions

Two days paid Volunteering Leave per year

Free meals, drinks and snacks provided daily in the offices

Regular social events such as board game nights, big summer party and annual kick-off

Inclusive culture and environment, where you’ll feel genuinely valued and respected; and

A tax-efficient cycle to work scheme.

Diversity, Equity and Inclusion

This is very important to us and through our ally network we actively support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other specific characteristics.

We’re happy to make reasonable adjustments to our hiring process to ensure that all candidates are able to participate fully and comfortably.  

Please note Netcraft does not accept any unsolicited approaches from external recruiters.