Information Management Analyst

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

Working as an Information Management Analyst, you will support a key client by enabling effective access, governance, and use of information across the organisation.

You’ll play a pivotal role within the Information Management team, collaborating with project teams, operations, and digital specialists to embed standardised, compliant, and efficient ways of working. Acting as a focal point between delivery teams and Risk & Assurance, you will help ensure information is managed effectively across its lifecycle.

This role combines operational delivery, governance, and digital enablement — supporting enterprise document management platforms, improving data quality, and enhancing how information is accessed, structured, and used to support decision-making.

As the Information Management Analyst, you will:

• Provide operational support for enterprise document management systems (e.g. Assai, Controlled Library, SharePoint-based platforms)
• Support document control practices including metadata, lifecycle management, and compliance
• Assist with migrations from legacy systems and shared drives into approved enterprise platforms
• Identify and remediate duplicate, obsolete, or non-compliant content
• Apply and reinforce Information Management standards, governance, and procedures
• Support audits, reporting, and health checks of IM practices
• Act as a point of contact for IM queries, providing guidance and user support
• Support training delivery, user guides, and adoption activities to drive engagement
• Contribute to IMaaS delivery activities, enhancements, and continuous improvement initiatives

Requirements:
• Experience in Information Management, Document Control (ideally Assai), or Digital Operations roles
• Understanding of document management principles and information governance
• Experience supporting enterprise digital platforms (e.g. EDMS, SharePoint, Microsoft 365)
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities within a service-based environment
• Strong communication and stakeholder engagement skills
• Experience working with sensitive data within GDPR frameworks

Desirable:

• Experience with Assai, Renewables Controlled Library, or similar EDMS platforms
• Knowledge of ISO 19650 standards
• Experience within renewables, engineering, or asset-based environments
• Experience supporting system rollouts, enhancements, or data/content migrations
• Understanding of information risk, audit, or regulatory environments

Benefits:
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

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