India - Executives - CDD Support Services

Who are Inchcape?

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills

& experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Location: Airoli - Navi Mumbai

Job Purpose

To ensure accurate and timely execution of Counterparty Due Diligence (CDD) activities, including UBO identification, PEP and sanctions screening, and risk assessment of customers, vendors, and counterparties, in line with internal compliance policies and regulatory requirements.

Duties and Responsibilities

Working as part of the centralized Compliance / Global Support Services team, the main purpose is to conduct due diligence checks and maintain accurate compliance records within ISS systems.

Ensure CDD processes operate in a timely and accurate manner so that ISS meets internal compliance standards and regulatory obligations.

Perform UBO identification and verification based on available documentation and public sources.

Conduct PEP, sanctions, and adverse media screening using Dow Jones or equivalent screening tools.

Classify counterparties based on defined risk categories (Low / Medium / High) as per internal guidelines.

Escalate high-risk cases or potential compliance concerns to Line Manager / Compliance team for review and approval.

Maintain proper documentation and audit trails for all completed CDD cases.

Regularly monitor CDD trackers and ensure cases are processed within prescribed turnaround times (TAT).

Coordinate with Commercial, Finance, and Operations teams to obtain required supporting documents and clarifications.

Ensure adherence to internal policies including SOX controls, AML guidelines, and Anti-Bribery & Corruption standards.

Promptly address queries and service requests from internal stakeholders within designated KPIs.

Support smooth onboarding of new compliance tasks or system enhancements to avoid business disruption.

Assist in preparation of periodic compliance reports (weekly / monthly) as required by management.

Identify process gaps and suggest improvements to enhance efficiency and risk mitigation.

Open to handling ad-hoc compliance requests as per business requirements.

The post holder will carry out any other duties within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of ISS systems according to Standard Operating Procedures.

Key Deliverables

Accuracy in CDD screening and documentation

Timely completion of cases within defined TAT

Effective risk identification and escalation

Compliance with internal audit and regulatory requirements

Customer & Stakeholder Focus

Decision Making within defined authority limits

Analytical Ability

Initiative and Ownership

Thoroughness and Attention to Detail

Verbal & Written Communication

Teamwork

To proactively collaborate with and support colleagues by adopting the spirit of teamwork.

To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.

To work with all colleagues in a friendly, business focused, proactive and cooperative manner.

QHSSE – Quality, Health, Safety, Security and Environment (mandatory requirements):

Accountable for ensuring that an appropriate assessment of Health, Safety, Security and Environment (HSSE) risk is included as part of work planning.

Accountable for implementation and monitoring of actions to mitigate risk and enhance controls within area of responsibility to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder.

Ensure full compliance with and implementation of, the ISS HSSE Management System.

Ensure that appropriate resources are allocated to control HSSE risk.

Accountable for ensuring that clear, appropriate and timely communication channels are put in place to report and manage HSSE risk.

Knowledge

Proficient with Microsoft Office (Word, Excel, PowerPoint)

Basic understanding of Shipping industry and shipping terms (would be added advantage)

Skills

Good communication skills: Verbal & Written.

Good motivational skills

Honest, transparent, and trustworthy

Proactive, dynamic, Flexible and innovative

Culturally aware and diplomatic

Experience

Exposure to shipping will be added advantage.

Core

Customer Focus

Ethics and Integrity

Organisational Commitment

Health & Safety Compliance

Key

Team Work

Planning and Delivery

Business Administration

Adaptability and Change

Managing Work Processes

Initiative

Quality Focus

Data Analysis

Management

Business Acumen

Managing Performance

Leadership

Shares the Vision

Decision Making

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