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Incident Support Unit Operative

EgisGroup

Milton Common, England, United Kingdom permanent

Posted: October 28, 2025

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Quick Summary

Incident Support Unit Operative

Job Description

Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its 19,500 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK, we are delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. We work in the transport and energy sectors, providing consultancy, engineering and operations services for clients such as major airports, governments, regulators, cities and rail and road operators.

The award-winning M40 motorway stretches for 123km and links London, Oxford and Birmingham. Since 2018 Egis has ensured the smooth operation and safety of the motorway for the 100,000+ vehicles that travel on it each day.

Egis Road Operations M40 Ltd are looking for Incident Support operatives to work as part of a team in carrying out highways maintenance tasks and responding to incidents as instructed by the Supervisor or control centre. They'll also form part of a specialist at night completing tasks such as pothole & patching repairs, safety fence repairs, carriageway sweeping and general maintenance. 

Key Responsibilities:

• Attendance of briefings and training to enable all duties to be carried out in a safe and sustainable manner.
• Active participation in encouraging a positive attitude towards health, safety, and the environment, reporting to the Supervisor or Foreman any hazards on site and demonstrating care for own health & safety plus that of fellow workers.
• Carry out safety/debris patrols, identify and make safe defects on the carriageway.
• Respond to incidents within timeframes as per our contractual obligations, make recommendations to Network Control Centre and third parties, e.g., Police and NHTO’s where appropriate
• Carry out tasks to clear incidents from the Highway as instructed by Network Control Centre, ISU Lead Operative or Incident Support Supervisor
• Undertake Highway Maintenance activities including but not limited to litter picking, vegetation management, and emergency repair of potholes and boundary fence.
• Undertake winter maintenance duties including salt spreading as directed by the Supervisor.
• Act in courteous manner to members of public and other third parties that may be involved in incident.
• Inspect drainage infrastructure and remove debris as required
• Maintain visibility of marker posts and other signage on a regular basis in line with planned activities.
• Report any defects found on the network through to the Network Control Centre at the earliest opportunity
• Maintain regular communication with the Network Control Centre and Incident Support supervisor when attending incidents on the network
• Installation and removal of Emergency Traffic Management as requested.
• Maintenance of existing Emergency Traffic Management closures.
• Installing and/or removing signed diversion routes
• Undertake depot duties as required which will include sweeping, cleaning signs and cones, filling sandbags, maintaining tools and equipment
• Undertake Winter maintenance duties as required
• Ensure the readiness of ISU vehicle prior to commencing network activity
• Complete appropriate paperwork relative to task and responsibilities
• Active participation in ensuring that the operations carried out comply with Company policies and procedures.
• To fully engage with the promotion and adoption of any current and future health, safety and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK.

IDEAL CANDIDATE WILL POSSESS:

• Green CSCS FISS (or above) qualification card (or working towards)
• HGV category C licence (or working towards)
• City and Guilds Winter maintenance qualification (or working towards)
• Temporary Traffic Management Basic Course (TTMBC) qualification (or working towards)
• Ability to identify areas for improvement, and implement change, through a combination of clear and effective communication, and a drive to succeed. 
• Considerable and demonstrable experience with regard to safety and quality on a high-speed strategic road network. 
• Capability in making informed decisions under pressure, ensuring timely resolution of issues.  

Shift pattern: 2 day shifts, 2 night shifts in a 4 on 4 off shift pattern

Driving Licence: Essential. 

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

*Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

You must be willing to undertake a DBS check if you are successful. 

 

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