IN Person Interview For Desktop Specialist- Senior in Raleigh NC

AskITConsulting

Raleigh, NC, United States permanent

Posted: August 16, 2017

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Quick Summary

This role involves supporting the development and maintenance of desktop systems, ensuring high-quality hardware and software configurations, and troubleshooting technical issues.

Required Skills

Computer Hardware Software Networking Protocols Peripherals Data Migration Process Documentation Customer Service Business Needs

Job Description

This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Complete Job description:

Position: Desktop Specialist- Senior

Location: Raleigh, NC

Duration: 5 + Months

Interview: In Person Only

• Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.

Short Description: Customer Desktop Support candidate needs technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.

All your information will be kept confidential according to EEO guidelines.

Amrita Sharma

Desk Phone: +1 631-649-1313 Ext- 735

amrita@)askitc.com

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