Implementation Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Implementation Manager 6-Month FTC

Location: London, England, United Kingdom

About the role:

As an Implementation Manager, you will be instrumental in managing and executing medium-sized client implementation projects, ensuring they align with stakeholders' goals and are delivered on time and within scope. You will work closely with senior team members while fostering collaborative relationships with internal and external parties.

What you will be doing:

• Manage the execution of medium-sized projects, focusing on aligning with stakeholder objectives and delivering results efficiently.

• Coordinate day-to-day project tasks, ensuring all deliverables are met within the allocated timeline and budget.

• Identify resource needs and coordinate with senior management to optimize project staffing.

• Assist in capacity planning to ensure adequate resources support project demands.

• Collaborate with senior team members to identify and implement improvements to the implementation framework.

• Support the collection of best practices and contribute to the creation of post-implementation case studies.

• Conduct risk assessments for projects and collaborate with senior managers for escalation and support as needed.

• Assist in mitigating risks and resolving project roadblocks to ensure smooth project progression.

• Develop and maintain relationships with key internal and client stakeholders.

• Facilitate meetings, including project kick-offs and regular status updates, to ensure clear communication and alignment.

• Support the development of junior team members by providing guidance and mentorship.

• Participate in recruitment and training activities to help integrate new team members effectively.

• Ensure project actions comply with the implementation framework and contribute to adherence to daily timesheet requirements.

• Support the management and accuracy of OMG data, ensuring proper job setup and tracking.

• Seek feedback and participate in post-project reviews to identify areas for improvement and celebrate achievements.

• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues

What you need to be great in this role:

• Proven experience managing medium-sized projects, preferably with multiple stakeholders at local levels.

• Proven experience in an Advertising/ Media Agency

• Strong organizational and project management skills, with an ability to prioritize tasks and manage time effectively.

• Good communication and interpersonal skills necessary for building and maintaining effective relationships.

• Experience in identifying risks and contributing to process improvements within project environments.

• You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role

Req ID: 14350

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Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.