Implementation Excellence Analyst

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you'll do:
Your mission is to ensure the Pigment Frame Methodology is applied consistently across all integration partners. You’ll work closely with them and with our Senior Architects/ Partners to deliver the highest-quality models. You’ll also be expected to develop your project-management and technical skills to provide an initial level of analysis. Communicate with partners and customers to gather all documents required by the Pigment Framework. Use the analysis framework to deliver a first layer of automated qualification with AI. Understand, review, and validate business requirements translated from the customer by the partner. Understand, review, and validate design architecture. Assess the robustness, quality, and accuracy of the models configured for the customer. Determine when to escalate issues to a Senior Architect and/or the partner to address identified gaps. Collaborate with Senior Architects and Pigment’s Product Team to design and build GenAI-based QA tools that support and accelerate all QA activities. Provide level-1 support to partners on modeling activities. Provide level-1 support to partners on integrating source software and migration solutions (connectors and APIs). Onboard onto the Pigment platform, complete full certification, and begin your path toward Pigment modeling mastery. Apply learnings from each experience to improve your performance and contribute to the growth of the wider Pigment ecosystem.

Who you are:
Structured and well-organized, with strong project management skills. Skilled at understanding and building complex systems (EPM, ERP, Data Warehouse) while maintaining clarity on the underlying business purpose. 1–2 years of experience in a technical role, ideally within software implementation; experience with EPM technologies such as Pigment, Anaplan, or Adaptive is especially relevant. Strong communicator, able to clearly explain complex technical concepts to both technical and non-technical audiences. Skilled at translating detailed data analysis and technical insights into clear, concise, and actionable recommendations. Strong interpersonal skills and a collaborative mindset when working cross-functionally with other departments and partners. Exercises sound judgment in identifying when topics require escalation to senior team members, ensuring the right level of information is communicated. A strong learner, especially in new domains; our customers’ use cases and businesses are highly diverse—understanding what you are building is essential. Able to adapt to a rapidly evolving product; this is not standard B2B software—we are only 1% finished. Fluent in English; French or additional European languages are a plus. Master’s degree or other relevant advanced degree preferred.

What we offer:
Competitive package Stock options to ensure you have a stake in Pigment's growth The best health insurance with Alan Blue entirely free for you and your family  Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment We are hiring to fill an immediate opening for this position.

How we work:
Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.