Image Quality Technician (Junior)

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

GUIMARÃES

Our Guimarães office is located in this beautiful and historic city, often described as the ‘birthplace of Portugal’. This is where our creative operations team is based, in a custom-built office and studio facility with a games room, music area and unbeatable chill-out zone.

THE ROLE

Did you know that the quality of the images we send to the website will be decisive for the client to buy our products? If you do know and want to be a part of the amazing team that decides between the wrong and right, be aware because we are looking for an amazing junior quality technician. Reporting to the Quality Lead you will analyze the quality of the images produced on Farfetch.
Quality Technicians are divided basically into QC IN and QC OUT. They guarantee the quality of each product but also assure that all the processes and art directions are being followed. We ask that you collaborate with the Styling, Photography, Photo Editing, and Logistics departments in the local and global teams.
QC IN is the team responsible for the process after the photography and the studio's image validation. And QC OUT oversees the post-production image validation. Both teams work with specific guidelines, to guarantee that the imagery will be available to the customers with a maximum expected quality.

WHAT YOU'LL DO:
• Guaranty the image quality of the items, considering the quality standards and guidelines provided by our company;

• Check the items on time, with extreme attention to the details;

• Predict and decide if the images photographed will be appropriate to retouch; and if the edited images will go online;

• Be knowledgeable in a wide variety of products (watches, apparel, footwear, jewelry, eyewear, handbags);

• Take initiative and collaborate with stylists, photographers, and photo editors to improve the quality of imagery across all studios (model, flat, and stills);

• Communicate with the logistics to assure that the process is finished;

• Create and maintain an upbeat atmosphere in the studios that is conducive to high productivity.

WHO YOU ARE:
• Extreme attention to detail;

• Excellent communicator, with an ability to use both data and intuition to make and inform quick decisions;

• Strong time management skills and ability to manage deadlines and targets.

• Capability to provide constructive criticism – comprehensive;

• Ability to maintain a calm and composed temperament under pressure;

• Excellent verbal and written communication skills;

• Photography and Photo editing experience

REWARDS & BENEFITS:
• Training opportunities and free access to Udemy

EQUAL OPPORTUNITIES STATEMENT:
• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process.
We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER:
• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.