iGEAR® Production Associate - Promotional Products

Position Overview

Join our dynamic iGEAR® team, a service of National Information Solutions Cooperative (NISC), and help deliver high-quality, customized promotional products that make an impact. As a Production Associate, you will play a key role in embroidery production, quality assurance, and collaboration with sales and production teams to ensure exceptional customer experiences.

iGEAR® offers a wide selection of customizable promotional items for marketing, events, and professional needs, including logoed apparel, recognition items, and custom-imprinted products.

Essential Duties

• Prepare and operate embroidery machines to ensure timely and accurate production.

• Collaborate with sales teams for artwork approvals and creation of new sew files.

• Receive, check-in, and organize freight from purchase orders.

• Perform quality assurance checks to confirm size, color, and accuracy of finished products.

• Trim backing and threads from embroidered garments for a polished finish.

• Package and ship orders according to specifications and timelines.

• Assist with scheduling and inventory management as needed.

• Order supplies when required and maintain stock levels.

• Stay updated on new embroidery processes and materials.

• Other duties as assigned to support team success.

• Commitment to NISC's Statement of Shared Values.

Knowledge, Skills & Abilities Preferred

• Basic knowledge of iGEAR products and services

• Working knowledge of embroidery machines

• Familiarity with business software applications

• Ability to prioritize and manage multiple tasks

• Strong attention to detail

• Demonstrated initiative and accountability

• Positive communication with internal and external contacts

• Ability to work independently and as part of a team

• Excellent verbal and written communication skills

Education

High school diploma or equivalent required.

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. This position requires, at any given time, the ability to lift weights up to 50 lbs. This position also requires the ability to move around iGEAR facilities for up to 10 hours per day.

Disclaimer

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.