Identity and Access Management Automation Senior

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Summary

As an IAM Automation Senior within Experian's Global Security Office and Identity & Access Management (IAM) function, you will help ensure secure and compliant IAM operations. You will support operational oversight, assist your manager in driving execution of IAM activities, and manage governance projects to maintain agreement on security policies and standards. You will provide visibility into our security posture and use your hands-on experience with scripting and automation platforms to improve IAM processes and governance. You will report to the Systems Security Supervisor.

Main Responsibilities

• Assist management in monitoring work volume to ensure resolution and compliance with established Service Level Agreements (SLAs).
• Support advanced governance projects by establishing detective and preventive controls that enforce adherence to internal policies and standards.
• Enhance visibility into compliance for executive-level reporting and strategic decision-making.
• Identify, evaluate, and lead process improvements by analyzing workflows, pinpointing inefficiencies, and introducing best practices or standardization opportunities.
• Take full responsibility for end-to-end management of IAM projects or workstreams, including planning, resource coordination, risk and issue management, partner communication, and delivery within scope, budget, and quality standards.
• Use scripting languages and automation platforms to lead medium-scale automation efforts that improve IAM operations and governance processes.

 

• Experience leading IAM project workstreams, including planning, partner coordination, and risk management.
• Experienced identifying and implementing process improvements, applying knowledge of security frameworks such as NIST CSF 2.0, NIST 800.53, and ISO/IEC 27001.
• Experienced in developing compliance metrics and dashboards that provide executive-level insights for strategic planning.
• Hands-on experience with scripting languages and automation tools, driving process optimization and governance.
• Familiarity with ticketing systems and SLA management, ensuring resolution and service quality.
• Break down complex issues, develop remediation strategies, and collaborately across teams.

Ideal Qualifications (Preferred but not mandatory)

• Experience implementing medium-scale automation solutions using AI workflows (such as AURA), Automation Anywhere, and Power Automate.
• 5+ years in IT access security administration, with a focus on operational execution and governance.
• 2+ years of hands-on experience with automation solutions, including design and maintenance.

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.