ICAM Subject Matter Expert (SME)

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Security Clearance: Must meet all DHS/USCIS security clearance requirements.

Citizenship: US Citizen (MUST)

Location: Hybrid (Tentative). Work may be performed remotely, with potential onsite work in Washington, DC, pending final client confirmation.

Role Overview:

The ICAM SME provides deep technical and policy expertise to guide federal identity, credential, and access management strategy, solutions, and operations.

Essential Requirements:

• Experience:

• In-depth knowledge of federal ICAM standards and the Federal ICAM Roadmap and Implementation Guidance.

• Demonstrated expertise with both commercial and open-source ICAM products, including their strengths and limitations.

• Certification: Must possess at least one of these certifications:

• Certified Identity and Access Manager (CIAM)

• Certified Information Systems Security Professional (CISSP)

• GIAC Defensible Identity and Access Management (GDA)

• Certified Access Management Specialist (CAMS)

• CompTIA Security+

• FICAM-related training

• Technical Skills:

• Knowledge of integration, authentication/authorization mechanisms, public key infrastructure, digital workflow, and security best practices (Zero Trust, Just-in-Time Provisioning, Privileged Access Management).

• Experience maintaining and securing complex, enterprise-wide IT environments (cloud/DevSecOps preferred).

• Security & Compliance:

• Must meet all DHS/USCIS security requirements and pass required background checks.

• S. citizenship required.

• Annual compliance training on IT security and privacy.

Primary Responsibilities:

• Advise on ICAM solutions architecture, product selection, and system integration.

• Guide adherence to DHS, FICAM, and USCIS policies.

• Support advanced configuration/security of authentication, authorization, and video analytics systems.

• Oversee and support Section 508 compliance efforts and documentation.

• Transfer knowledge and ensure full continuity of technical responsibilities if replaced.

General Key Personnel Requirements:

• Provide a detailed statement of qualifications (including certifications, experience, and ICAM knowledge) within 10 days following offer award.

• Possess a high standard of professionalism, communication skills, and adaptability to changing technical and business priorities.

• Be proactive in knowledge management, collaboration, and supporting innovation initiatives.

• Comply with annual security and privacy training and all federal reporting/recordkeeping requirements.

• Maintain full alignment with all DHS/USCIS policies, including Security Directive 4300A, HSPD-12/PIV card requirements, Section 508 accessibility standards, and the Trusted Workforce 2.0 background screening program.

• Ensure timely knowledge transfer and transition between outgoing and incoming key personnel as needed, with approval/notification to the Government per contract procedures.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.