HVAC Service Technician – Travel Required

HVAC Service Technician – Travel Required
Full-Time | On-Site / Travel
Department: Service
Reports To: Service Manager

About Us

Since 1991, ICE Western Sales has been at the forefront of manufacturing highly complex custom HVAC units for global commercial and industrial markets. Our commitment to service, safety, and innovation has driven us to become a leader in the industry, supported by our state-of-the-art 5-acre facility in Calgary’s South Foothills Industrial Park.

Why Choose ICE Western

Leading Technology: Work with advanced tools in a cutting-edge facility
Global Reach: Our HVAC solutions are trusted worldwide
Innovation-Driven: We push boundaries in HVAC design and performance
Talented Team: Join over 200 skilled professionals dedicated to excellence

Position Summary

We are seeking an HVAC Service Technician to join our Service / Field Operations team. This role plays a critical part in testing, commissioning, and servicing custom HVAC systems both in-house and at customer sites. The ideal candidate will bring strong technical expertise in HVAC systems, troubleshooting, and client service, with a focus on quality, safety, and reliability.

Key Responsibilities

Test HVAC units to ensure full functionality prior to deployment
Start-up and commission HVAC systems at client sites
Troubleshoot and repair HVAC equipment, components, and electrical systems
Detect and repair refrigerant leaks; recharge systems as needed
Perform pipe or tubing joint testing using pressure gauges
Accurately read and interpret wiring diagrams
Train apprentices, customers, and site technicians on our systems
Build and maintain strong client relationships
Maintain accurate service records and documentation
Other duties as assigned

Qualifications

Certified Journeyman – Refrigeration (or equivalent)
Alberta Gasfitter “A” or “B” Ticket (strong asset)
Alberta Electrician Ticket (strong asset)
Valid driver’s license with a clean abstract
Canadian residency (required)
Ability to travel within Canada and to the USA (valid passport required)
Strong time management, communication, and problem-solving skills
Excellent reading, numeracy, and critical thinking abilities
Proficient with computer systems and diagnostic tools

What We Offer

Competitive Wages – Based on experience and trade tickets
Comprehensive Health, Dental & Vision Coverage – Premiums fully paid by ICE Western
Paid Vacation
RRSP Matching Plan
Educational Assistance
Employee Assistance Program (EAP)
Company Events and Team Initiatives
Free On-Site Parking
Fully Equipped Service Van, Gas Card & Travel Credit Card
Company Cell Phone & Laptop Provided
Paid Training & Professional Development
All Safety Gear Provided
No On-Call Schedule