HVAC Service Technician – Travel Required

HVAC Service Technician – Travel Required

Full-Time | On-Site
Department: Service
Reports To: Service Manager

GROW YOUR CAREER WITH A TEAM THAT BUILDS, INNOVATES, AND LEADS

Since 1991, ICE Western Sales has been a leader in designing and manufacturing complex, custom HVAC solutions for global commercial and industrial markets. Operating from a state-of-the-art 5-acre facility in Calgary, we’ve grown steadily, expanded into the U.S., and continue to innovate with cutting-edge technology. Our success is driven by a talented team committed to safety, quality, and excellence.

POSITION SUMMARY

We are seeking an HVAC Service Technician to join our Service team. This role plays a critical part in testing, commissioning, and servicing custom HVAC systems both in-house and at client sites across North America. The ideal candidate brings strong troubleshooting expertise, a commitment to safety, and a customer-focused mindset.

WORK SCHEDULE

Monday to Friday (44-hour average work week)

Occasional weekend work and extended hours during travel (up to 12 hours/day)

No on-call requirements

Frequent travel within Canada and the US

KEY RESPONSIBILITIES

Test HVAC units to ensure full functionality prior to deployment

Start-up and commission HVAC systems at customer sites

Troubleshoot and repair HVAC equipment, electrical systems, and components

Detect refrigerant leaks and recharge systems as required

Interpret wiring diagrams and technical documentation

Perform pressure testing on piping and tubing joints

Train customers, apprentices, and site technicians on system operation

Build and maintain strong client relationships

Maintain accurate service reports and documentation

Deliver exceptional customer service and support

QUALIFICATIONS

Certified Journeyman Refrigeration Technician (or equivalent)

Alberta Gasfitter “A” or “B” Ticket (asset)

Alberta Electrician Ticket (asset)

Valid driver’s license with clean abstract

Valid passport and ability to travel internationally

Must pass pre-access drug/alcohol screening and background checks

Strong troubleshooting, communication, and time management skills

Solid understanding of electrical and mechanical systems

Proficient with diagnostic tools and computer systems

Ability to work independently and within a team

TOOLS REQUIRED

Company-provided service van

Gas card and travel credit card

Company cell phone and laptop

All required safety gear

WHAT WE OFFER

Competitive pay based on experience and certifications

Health, dental & vision coverage – premiums fully paid by ICE Western

Paid vacation

RRSP match

Safety footwear & eyewear allowances

Company events and team initiatives