HVAC Service Manager
Confidential
Posted: February 13, 2026
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
HVAC Service Manager is responsible for overseeing the day-to-day operations of a commercial facility, ensuring high-quality service and maintaining a safe and clean environment.
Required Skills
Job Description
About Us
AB Facility Service is a trusted provider of professional cleaning and facility maintenance solutions. We work with commercial, industrial, and retail clients to ensure their spaces are clean, safe, and operating at their best. Known for our reliability, attention to detail, and commitment to quality service, we take pride in creating environments where people can thrive.
As a growing company, we’re always looking for dedicated, hardworking individuals to join our team. If you’re someone who values professionalism, takes pride in your work, and wants to be part of a supportive and respectful team, we’d love to hear from you.
Position Summary
The HVAC Service Manager is responsible for overseeing the daily operations of the HVAC service department. This role manages technicians, ensures high-quality service delivery, maintains customer satisfaction, and drives department profitability. The HVAC Service Manager ensures compliance with safety regulations, company standards, and industry best practices while supporting team development and operational efficiency.
Key Responsibilities
Oversee daily operations of the HVAC service department
Supervise, train, and mentor HVAC service technicians and support staff
Schedule service calls and manage technician workload for maximum efficiency
Monitor service performance metrics, KPIs, and profitability
Ensure all work complies with local, state, and federal HVAC regulations and safety standards
Review and approve service estimates, invoices, and warranty claims
Handle escalated customer concerns and ensure high levels of customer satisfaction
Conduct ride-alongs and field inspections to ensure quality control
Manage inventory, tools, equipment, and vehicle maintenance
Support recruiting, onboarding, and ongoing technical training
Collaborate with sales and installation teams to identify upsell and replacement opportunities
Prepare reports on department performance and financial results
Qualifications
5+ years of HVAC field experience (service background preferred)
2+ years of supervisory or management experience
Strong knowledge of HVAC systems, troubleshooting, diagnostics, and repair
EPA Certification required
Valid driver’s license
Strong understanding of safety regulations and HVAC codes
Experience with dispatching or service management software preferred
Why You’ll Love Working Here:
Comprehensive Benefits Package: Medical, dental, and vision insurance plans to keep you and your family healthy.
Retirement Savings: 401(k) plan with company match to help you build your future.
Paid Time Off: PTO and holidays
Professional Development: Opportunities for training, certifications, and career growth.
Supportive Team Environment: Collaborative culture that values your input and encourages innovation
WORKING FOR ABFS
ABFS promotes a culture committed to the growth of individuals through continuous learning, mentoring, and other career growth opportunities. We believe it is important for our employees’ roles to be meaningful through active participation in corporate cultural and operational initiatives. We support these values and help them thrive in each employee. ABFS has built the company based on an employee-focused environment that offers a pathway to lifelong learning and career advancement. ABFS is an EEO/AA/Minority/Female/Disability/Veteran employer.