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HVAC Service & Install Manager

Confidential

Danvers, Massachusetts permanent

Posted: February 14, 2026

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Quick Summary

We are seeking an experienced HVAC Service & Install Manager to lead and develop our service and installation teams. The ideal candidate will have a strong leadership background and a passion for developing people and improving performance. The successful candidate will be responsible for driving performance, ensuring quality workmanship, and delivering an exceptional customer experience.

Job Description

HVAC Service & Install Manager

Company Name:
Super Service Today

Job Type:
Full-Time

Position Summary

Super Service Today is seeking an experienced HVAC Service & Install Manager to lead and develop our service and installation teams. This role is responsible for driving performance, ensuring quality workmanship, supporting technicians in the field, and delivering an exceptional customer experience aligned with our company values.

If you are a strong leader who thrives in a fast-paced environment and is passionate about developing people and improving performance, we want to hear from you.

What You’ll Do

Leadership & Team Development

Train, coach, and mentor service and install team leads, technicians, and apprentices

Conduct weekly performance check-ins and provide ongoing development

Lead interviewing and hiring for HVAC team members

Foster a culture of accountability, safety, and customer care

Performance & Operations

Manage department KPIs (average ticket, callbacks, labor margins, performance scorecards)

Ensure all work meets company standards, local codes, and customer expectations

Perform weekly truck inspections and audit paperwork/checklists

Oversee inventory management for service calls and installations

Support field teams with troubleshooting when needed

Administrative & Safety

Investigate safety concerns and enforce safety standards

Resolve vehicle or tool issues

Coordinate with other departments to ensure job completion

Promote Club Membership programs

Qualifications

EPA Certification (Required)

High School Diploma or GED

Minimum 10 years of HVAC experience (service and install required)

Leadership or supervisory experience strongly preferred

Valid driver’s license and insurable driving record

Ability to read blueprints and technical manuals

Strong organizational and communication skills

Proficient with tablets, smartphones, and GPS systems

Customer-focused mindset

Physical Requirements

Ability to lift 50 lbs

Ability to climb ladders and work in attics/crawlspaces

Comfortable working in varying weather conditions

May work at heights up to 15 feet

What We Offer

Competitive pay

Career growth opportunities

Ongoing training & development

Supportive team environment

Company vehicle (if applicable)

Benefits package (health, PTO, etc. — customizable as needed)

Schedule

Full-time. Must be willing to work outside normal business hours when needed and provide phone support to the team as required.

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