Human Services Specialist

Pay Range: $22.90 - $28.62/hr.

Job Posting Closing on: Tuesday, February 24, 2026 📅

Workdays & Hours: Monday – Friday 8 am – 5 pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, and Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Human Services Specialist job is available with the City of Fort Worth Neighborhood Services Department/ Community Services. We are currently seeking a professional who is a critical thinker, has great communication skills, time-management skills, organizational skills, and excellent problem-solving skills to join our Community Services team. The Human Services Specialist's primary purpose is to perform a variety of administrative duties, determining applicant eligibility and performing intake duties and/or implementing human service programs.

Minimum Qualifications:

• Bachelor's Degree from an accredited college in Psychology, Social Work, Sociology or related degree

• Two (2) years of experience in interviewing/eligibility assessment for a social services or related program

• Must possess a valid Texas Driver's License at the time of hire

Preferred Qualifications:

• Preference may be given to higher levels of education, experience and certifications as related to the vacancy

• Possession of SSW, LMSW, LPC, and LCDC is not required, but is highly preferred

• Proficient in Microsoft Word and Excel

• Heavy public and telephone contact experience

The Human Services Specialist job responsibilities include:

• Social service resources and case management experience

• Ability to become familiar with various program guidelines; ensure client is enrolled in appropriate program and make appropriate referrals

• Experience communicating decisions, rules, regulations, policies, and procedures to clients or customers verbally and in writing

• Experience prioritizing and processing a high volume of information and data daily

• Routinely demonstrates compassion and an ability to empathize with clients/customers who may be upset or angry

• Demonstrates effective conflict resolution skills with co-workers, managers, and clients/customers

• Demonstrates a desire to work with the public in a helping and supportive capacity

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.