Human Resources/Training Assistant

Alta Mira is a non-profit organization that has been supporting individuals with developmental or intellectual delays or disabilities, and their families, since 1985.  We provide services to all age groups.  We support over 800 children annually through our Early Intervention Program and 1500 adults in our Family Support Services.  We employ over 60 employees and 250 independent contractors.  We are an excellent employer with a high level of schedule flexibility and very rich benefits.  We are one of New Mexico’s Top Workplaces in the category of work/life balance.   

This is a full-time, 40-hour-per-week position.

Some of our benefits include:

Paid Time Off – from 150 to 304 hours a year

Paid Sick Leave - 1 hour for every 30 hours worked

Paid Holidays – 5 holidays per year

Winter Break – agency is closed from December 24th through New Year’s Day (paid)

Educational Leave – 40 hours after 6 months of employment

Bereavement Leave – up to 24 hours

Medical – 3 plans to choose from through BCBS, ranging in premiums from $0 to $159.21.

Dental - free

Vision – vision through VSP at $2.05

SIMPLE IRA – Matched $1 for $1 by the agency for the first 3% of employees' annual pay

Group life and Long-Term Disability – agency pays for 25K

Whole life - available - paid by employee

Individual life and Short-Term Disability – available, paid by employee

Mileage reimbursement - $0.70 per mile, if required to drive during work hours for work purposes

Discount Program

We are a 501c3 program that allows employees to enroll their student loans in the Public Service Loan Forgiveness through the Federal government. 

SKILLS
Accuracy
Service Oriented
Excellent typing skills
Time Management
Proficient with Microsoft Word, spreadsheets, and database processing applications
Able to initiate and complete work assignments with minimal supervision
Able to work as a team member
Able to get along with others
Able to follow through with multiple tasks, directions, and responsibilities.

Good organizational, verbal, and interpersonal skills.

Position Specific Essential Job Functions

Training Assistant

Performs essential job functions with or without reasonable accommodation at an acceptable level.

Schedule, document, and track required Developmental Disabilities Supports Division (DDSD) and agency training for direct care staff and service coordinators.

Coordinate with the Training Manager and the Safety Committee to schedule and provide annual training, as assigned.

Assist with Training P&P development and implementation.

Responsible for all employees and independent contractor compliance and accuracy of training records.

Provide monthly notices to direct care staff of required training due.

Document and record training for the entire agency.

Assist with the coordination of agency orientation to new employees.

Develop and distribute a quarterly calendar of available training.

Collaborate with other provider agencies to offer required DDSD training to staff and contractors.

Maintain training records for employees and providers

Maintain provider training record in iTD

Maintain employee training records in BambooHR

Provide training records for all contractors and staff for DOH Surveyors.

Provide training certificates for contractors and staff after completion of training.

Enter direct care staff and service coordinators into the DDSD Training Hub.

Update DDSD Training Hub to reflect agency personnel changes as needed.

Ensure accuracy of agency personnel in DDSD Training Hub.

Update contractor compliance – suspension – report as needed.

Prepare materials for new employee orientations and HR in-service training, including materials for employees and independent contractor introductions and orientations.

Be able to generate reports regarding provider training, as needed.

HR Assistant

Act as a point of contact and provide timely assistance with the contractor’s inquiries and concerns, providing information and support as needed.

Assist in resolving contractor relations issues and maintain a positive work environment.

Timely tracking of all contractors’ required licensures and liability insurance.

Use reasonable judgment in setting daily priorities to complete tasks.

Maintain established work schedule, punctual and dependable.

Perform duties in an organized, efficient, and timely manner.

Organize, prepare, maintain forms, manuals, brochures, and other communications for dissemination and respond to requests for the same materials in a prompt manner.

Participate in meetings for coordination and review of agency support systems.

Input and produce reports.

Maintain accurate e-files for all contractors.

Verify references for all employees and independent contractors, as needed.

Assist with FSS program introductions for interested applicants.

Assist with FSS direct service personnel recruitment by answering questions for applicants.

Process FSS and EI contractors once the file has been released.

Support and communicate in a positive way the decisions of the HR Director/management to other staff, contractors, families, and individuals in the community.

Enter and attend to all status change forms that apply to HR (contractor and client).

Back up for payments from clients, process payments, and forward payments to accounting, as needed.

Process of providers includes:

Creation of a new Staff Record in iTD

Uploading of files related to the provider’s training into iTD

Discharging providers in iTD

Communicate to FSS Data Support Specialist once a provider has been made active

Communicate to the Bookkeeper when a new provider is being processed (EVV)

Map provider to client once both are active and NOT in referral status

Maintaining provider to client mapping as changes occur

Cover the front office when the front office representative is off.

Verify professional licenses as needed.

Enter the applicant into the NM Training Hub and I Therapy Docs

Answers all incoming phone calls in a customer-oriented manner, when needed.

Adhere to standards, rules, and regulatory bodies in all activities associated with Alta Mira.

Track and request reimbursement for fingerprinting quarterly.

As needed, log all payments received.

Tracks all EI program contractors’ professional licensure and liability insurance in a timely manner.

Responsible for contractor COR clearance checks and DOH and ECECD fingerprinting.

Ensures that only active independent contractors are in the DOH database.

Performs other duties as required or assigned.

At Alta Mira Specialized Family Services, we value the diversity of our workforce and actively seek opportunities to incorporate Diversity, Equity, and Inclusion (DEI) within our agency.  We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and providers.  We remain committed to attracting and retaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the agency's purpose.

Alta Mira Specialized Family Services is an Equal Opportunity/Affirmative Action employer.  Women, minorities, people with disabilities, and veterans are encouraged to apply.