Human Resources Generalist/ Recruiter

Job Title: Human Resources Generalist (Recruitment Focus)
Department: Human Resources
Location: Remote (Ontario)
Reports To: Director, People and Culture

About Us

Canada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency.

Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

As a family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry—a testament to the transparent and dependable service our customers rely on.

Position Summary

The Human Resources Generalist (Recruitment Focus) plays a key role in supporting the organization’s talent acquisition and HR operations across Canada. This position is responsible for full-cycle recruitment of retail employees, maintaining accurate employee records, and ensuring the HRIS system is up to date.

The ideal candidate is highly organized, detail-oriented, and experienced in retail recruitment, with strong administrative and communication skills.

Key Responsibilities

Recruitment & Talent Acquisition

Manage full-cycle recruitment for retail positions across Canada, including job postings, candidate screening, interviews, and hiring coordination

Source candidates through job boards, social media, career sites, and other recruitment channels

Conduct resume reviews, phone screenings, and coordinate interviews with hiring managers

Maintain recruitment tracking and reporting within the HRIS or applicant tracking system

HR Administration

Maintain and update employee records, ensuring accuracy and compliance with company policies and privacy requirements

Manage employee file documentation including offer letters, employment agreements, and onboarding paperwork

Assist with onboarding processes for new retail employees across Canada

Ensure employee records are maintained in accordance with employment standards and internal policies

HRIS & Data Management

Maintain and update employee data in the HRIS system, including new hires, terminations, job changes, and other employee updates

Conduct regular audits of HRIS data to ensure accuracy and completeness

Support reporting and data analysis related to recruitment and workforce metrics

Assist in improving HRIS processes and documentation

Qualifications

Bachelor’s degree or diploma in Human Resources, Business Administration, or related field

2–4 years of experience in HR, with strong focus on recruitment (retail hiring experience preferred)

Experience managing high-volume recruitment across multiple locations

Excellent communication and interpersonal skills

Ability to manage multiple priorities in a fast-paced environment

Knowledge of Canadian employment standards is an asset

Key Competencies

Talent Acquisition

Organization and Time Management

Attention to Detail

Communication and Collaboration

HR Systems and Data Management

Problem Solving