Human Resources Benefits Manager

We are seeking an experienced Benefits & Leave Administration Manager to join a Human Resources team within a professional services organization. This role is responsible for the full lifecycle management of employee benefits and leave programs, ensuring compliance, operational excellence, and a high-quality employee experience.

Responsibilities :
• Oversee day-to-day administration of all employee benefit programs.
• Manage relationships with plan vendors, brokers, and third-party administrators.
• Ensure accurate enrollment, terminations, beneficiary updates, and employee status changes.
• Administer COBRA, disability claims, death claims, and retirement plan processes including rollovers, loans, and hardship withdrawals.
• Ensure compliance with ERISA, ACA, HIPAA, and applicable federal and state regulations.
• Prepare and file ACA/PPACA reporting (including 1095-C) at federal and state levels.
• Manage annual retirement plan audits, compliance testing, QDROs, and required government filings.
• Administer all leave of absence programs, including FMLA, ADA, short-term disability, and long-term disability.
• Maintain accurate leave documentation and track employee status and benefits premiums during leave periods.
• Serve as a point of contact for employees and managers regarding leave-related questions and requirements.
• Evaluate existing benefits and leave processes and recommend improvements to increase efficiency and accuracy.
• Partner with HR leadership to support employee education and manager training related to benefits and leave policies.
• Develop and analyze reports related to benefits and leave utilization to support decision-making.
• Support wellness and employee engagement initiatives tied to benefits offerings.
• Audit vendor performance and billing accuracy.
• Coordinate benefit invoice reviews and payment processing.
• Support vendor renewals and negotiations in partnership with HR and finance leadership.
• Serve as the primary subject matter expert for benefits and leave administration within the HRIS.
• Ensure data integrity, troubleshoot issues, and support system enhancements.
• Experience with UKG is a strong plus, though not required.

Qualifications :
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 7–10 years of progressive experience in benefits and leave administration.
• Prior experience in a professional services environment (e.g., legal, accounting, finance, engineering, consulting, or similar) strongly preferred.
• Demonstrated expertise in benefits compliance and multi-state leave laws.
• Hands-on experience managing vendors, audits, and benefit program operations.
• Strong HRIS proficiency and advanced Excel skills.
• Exceptional organizational and communication skills, with the ability to explain complex benefits concepts clearly.
• Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.

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