Human Resources Associate, Employee Relations, Safety and Training

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Managing Director’s Office (MDO) manages and oversees the operations of the City. Working with five Cabinet-level Deputies, operational oversight is divided into specific departmental clusters: Health and Human Services, Community and Culture, Community Services, Public Safety and Criminal Justice, and Transportation and Infrastructure.  

The Administrative Services Unit (ASU) is the principal administrative and financial unit of the MDO.  The ASU provides functional service and support to MDO employees and leaders to navigate City processes required to deliver services to the public.   

Position Summary 

The Human Resources Associate, Employee Relations, Safety and Training serves in an administrative support role within the ASU, provides functional support to employees within the MDO clusters and other assigned departments. This is a results-oriented position focused on a variety of Human Resources tasks which include employee relations, training and safety that enhance and improve MDO’s operations.  This position will supervise Human Resources Assistant and reports to the Deputy Human Resources Director. 

Essential Functions 

Duties include, but are not limited to: 

Employee Relations: 

• Act as first point of contact for receiving incoming employee relations inquiries. 

• Respond to and resolve complex employee complaints regarding work related issues. 

• Prepares documents and coordinate scheduling of disciplinary hearings. 

• Provide employee relations guidance to manager and supervisors. 

• Conduct investigations and prepare relevant documentation, partnering with Employee Relations and/or Law department as appropriate. 

• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion. 

• Attend unemployment hearings and monthly HR Manager meetings. 

Training: 

• Schedule and oversee training for new hires and current employees through the Learning Management System (LMS). 

• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. 

Safety: 

• Conduct safety training for the department.  

• Perform safety audits and inspect facilities, machinery, and safety equipment to identify and correct potential hazards. 

• Submit vehicle accident and occupational injury reports.  

• Order and maintain safety supplies and equipment. Research new or improved equipment and supplies as needed. 

• Oversee departmental fiscal year goals & objectives.  

• Meet with Safety Liaison to discuss safety goals for the department. 

• Attend monthly Safety meetings.  

Additional Duties: 

• Oversee and maintain Outside Employment and Residency Database. 

• Assists Deputy Human Resources Director on a variety of special projects. 

• Performs other duties as required. 

Competencies, Knowledge, Skills and Abilities 

• Ability to effectively manage multiple projects, tasks, and priorities in a fast-paced environment 

• Excellent verbal and written communication abilities 

• Solid investigative and problem-solving skills 

• Exceptional organizational skills - able to effectively track status of a variety of tasks/projects and utilize systematic organization tools to meet deadlines and manage workload 

• Ability to quickly shift focus while maintaining attention to detail 

• Flexibility to both work independently and as part of a team  

• Must be proficient in Oracle database management system  

• Fluency in Microsoft Office Suite 

• Initiative and solution oriented  

• Ability to handle sensitive and highly personal information on a daily basis and maintain confidentiality 

• Strong communication and time management skills  

• Strong interpersonal skills with the capacity to collaborate across diverse teams and city departments  

• Bachelor’s degree in human resources or equivalent field of study required or equivalent experience.   

• Three – five years experience as a Human Resources Generalist or related field or equivalent combination of training and experience. 

• HR Certifications through a Professional HR Program preferred.  

• Two years of demonstrated experience in developing and delivering onboarding and training programs. 

• Experience with Workers Comp claims or Safety incidents. 

• Experience working in a large governmental environment preferred. 

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $70,000-$77,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx