Human Capital Associate

Management Level

Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you will be part of a team of problem solvers supporting the delivery of high‑quality business solutions from strategy through execution. In line with the PwC Professional framework for this career level, your responsibilities include, but are not limited to:

• Providing comprehensive HR administrative support to the Human Capital (HC) team.
• Collaborating closely with HC colleagues and employees across the business to ensure the delivery of efficient, accurate, and high‑quality HR services.
• Supporting the Human Capital unit across key HR functions, including but not limited to recruitment, onboarding, employee relations, performance management, and HR documentation.

Roles & Responsibilities

Recruitment and Selection:

• Work closely with the HC Manager to support recruitment campaigns for individual roles.
• Update recruitment website.
• Manage the recruitment inbox and respond to candidates in a timely manner.
• Coordinate assessments and interviews with candidates.
• Ensure recruitment trackers are maintained.

On-boarding Service:

• Schedule joiners for medical examination.
• Upload joiners' information onto the relevant systems.
• Ensure that all documentation is present and completed.

Employee Relations:

• Registering of joiners, communicating inclusions and hospital changes to Health Management Organisation as well as, processing payment of medical premiums.
• Ensure that Staff are aware of the policies and procedures.

Others:

• Regular update of headcount status on firm’s internal communication system.
• Maintain staff and general filing system.
• Other duties as assigned.

Qualification & Requirements

• Degree in related field with not less than Second Class Upper division with at least 5 credits in one (1) sitting including Maths and English.
• CIPM/CIPD will be an added advantage.
• 1 - 2 years HR Generalist Experience.
• A desire to work in a fast-paced Human Capital unit.
• Proficiency in MS Office suite, Google suite and other productivity tools.
• Customer Service Orientation

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

February 25, 2026