Hub Operations Manager

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do. The Hub Operations Manager is primarily responsible for executing the operational systems and administrative processes that enable YouVersion’s Global Hubs & Global contractors to function effectively, compliantly, and efficiently. This role owns the day-to-day operational mechanics of the Global Expansion team, including budgeting support, contracting, reimbursement payments, audits, logistics, and systems access, ensuring consistent follow-through across regions. This role (operationally) supports the team's direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.

YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

What You'll Do:
• Execute and maintain operational procedures that will support the Global Expansion team.
• Support Hub Leaders with operational guidance, documentation, and issue resolution.
• Track operational tasks, deadlines, and follow-ups across Hubs.
• Prepare operational updates and escalate risks or issues as needed.
• Support office operations, equipment needs, and regional logistics.
• Coordinate logistics for Hub-related gatherings, trainings, or special events.
• Support ongoing budgeting processes, including budget tracking and variance monitoring.
• Coordinate contractor payments, reimbursements, and invoicing in partnership with Finance.
• Ensure timely and accurate processing of financial documentation.
• Maintain operational records required for compliance and audits.
• Assist with financial audits and operational reviews.
• Ensure operations align with established financial, legal, and reporting standards.
• Coordinate contracting workflows for Global contractors and Field Agencies.
• Maintain records of contracts, renewals, and operational agreements.
• Serve as the primary operational point of contact for Hub-related IT and systems requests.
• Administer access to approved tools and platforms, including onboarding and offboarding.
• Coordinate submission, tracking, and resolution of IT tickets impacting Hub staff and contractors.
• Maintain accurate records of system access, permissions, and tool assignments.
• Ensure systems and tools are used in alignment with organizational security standards.
• Partner with the Hub Performance & Impact Manager to ensure operational data is available for reporting.
• Document standard operating procedures to support scalable Hub operations.
• Identify gaps where established standards or processes do not exist and escalate appropriately.

Skills Needed to Succeed:
• Strong attention to detail with high accountability and follow-through.
• Ability to manage administrative, financial, and systems-related processes across multiple regions.
• Comfortable coordinating IT requests, tools access, and onboarding/offboarding workflows.
• Strong verbal and written communication skills.
• Ability to manage competing priorities in a fast-paced, distributed environement.
• High school diploma or GED.
• Bachelor’s degree in Business Administration, Operations, Finance, or a related field preferred.
• 3-5 years of experience in operations, program administration, or financial coordination.
• Experience supporting budgets, payments, contracting, and audits in a global or multicultural context.

Benefits We Offer
・ Paid parental leave, including maternity, paternity, and adoption leave.
・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
・ $160 annually in development dollars for team members to invest in their professional growth.
・ Casual dress and work environment.
・ And much more!

Our Beliefs, Culture, and Commitment to Diversity
At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.