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HR Transition Lead (Fixed-Term)

Experian

Sofia, , Bulgaria Hybrid permanent

Posted: March 26, 2026

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Quick Summary

HR Transition Lead is responsible for managing the transition process from one role to another, ensuring seamless handovers and minimizing disruptions to business operations.

Job Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The HR Transition Lead is responsible for planning, coordinating, and completing People Services transitions, including service model changes, HR technology implementations. Ensure a seamless shift from current to future state by managing partner engagement, supporting change readiness, ensuring knowledge transfer, mitigating risk, and allowing business continuity throughout the transition lifecycle.

You will be reporting to the HR Service Improvement Lead.

Job role is on a fixed-term contract for 1 year.

What You'll Do:

Transition Planning & Delivery:

• Maintain end-to-end HR transition plans, including timelines, milestones, interdependencies, and risk mitigation strategies. Working on multiple transitions in parallel

• Lead the HR process within broader transformation programmes, aligning with PMO standards.

• Analysis to identify gaps between current (local) process to the GPS service catalogue

• Ensure smooth handover to BAU teams, including documentation, training, and knowledge transfer.

Stakeholder & Change Management:

• Be a central contact for HR, business leaders, project teams, and external partners.

• Facilitate workshops, briefings, and engagement sessions with transitioning teams.

• Support change adoption by preparing communications, change impact assessments, and readiness plans.

• Build relationships to empower collaboration and remove barriers to transition success.

Process, Policy & Technology Readiness:

• Support the redesign and mapping of HR processes, ensuring agreement on the future operating mode and handing over to Service Delivery for acceptance

• Coordinate updates to Service level agreements, workflows, and SOP documentation.

• Prepare HR systems, data, and integrations for transition go-live.

• Partner with People Technology teams on testing (functional & EX), training, and deployment activities.

Risk, Governance & Compliance:

• Identify risks associated with HR transition activities.

• Maintain governance documentation, and reporting packs for partners.

• Ensure compliance with legal, regulatory, and company standards throughout the transition.

Continuous Improvement:

• Identify opportunities to refine processes and improve employee/manager experience.

• Capture lessons learned and embed best practices into future transition frameworks.

• Support building reusable templates, guides, and toolkits for future HR transitions.

What we are looking for:

• Experience HR transformation, business change management.

• Experience with HR processes, service delivery models, and employee lifecycle management.

• Excellent partner management skills

• Experience with project or programme management approaches (e.g., Agile, Waterfall).

• Partner and collaborate at all organisational levels.

• Fluency in English

We consider it an advantage if you also have:

• Experience in shared services or global business services environments.

• HRIS or digital HR transformation exposure (e.g., Workday, SAP SuccessFactors, ServiceNow).

• Project management accreditation (e.g., PRINCE2, PMP, Agile PM).

• Change management certification (e.g., Prosci, APMG).

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books.

• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.

• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!

• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.

 • Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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