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HR Solutions Analyst

JSHeldLLC

Mexico City, CDMX, Mexico Remote permanent

Posted: December 19, 2025

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Quick Summary

HR Solutions Analyst is responsible for analyzing HR data and providing strategic recommendations to drive business growth and improve HR operations.

Job Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.

As a HR Solutions Analyst at J.S. Held, you'll be an integral player in our Global HR Operations team, ensuring the integrity of our data, producing insightful reports, and maintaining our HR systems. This role is crucial for our goal of improving operational excellence and aligning our HR platforms and processes.

We're looking for someone who is detail-oriented, thrives in a fast-paced, collaborative environment, and is fluent in English. If you align with our core values—Quality and Service are Paramount, Deliver the News, Collaboration is in Our DNA, Be Passionate in All That You Do, and Think Outside the Box—then we want you to join us and help shape the future of our organization!

Job Responsibilities

• Strong cross-functional collaboration skills with the confidence to recommend solutions where no established process exists
• Maintain and audit HRIS data to ensure accuracy and consistency across platforms
• Support system access provisioning, basic configuration, and routine updates in collaboration with other HR team members and IT teams
• Assist with troubleshooting system issues and documenting resolutions
• Support the documentation of HR processes and updates to Standard Operating Procedures (SOPs)
• Assist in preparing materials for internal audits and compliance reviews
• Help ensure data governance practices are followed across HR systems
• Participate in global HR projects and initiatives, contributing regional insights and execution support
• Collaborate with People Services, Talent Acquisition, and Total Rewards teams to ensure seamless data flow and process alignment

• 4 – 7 years of experience in HR operations, HR systems, or data analytics
• Degree in Human Resources, Business Administration, or related field preferred
• Fluent in written and spoken English
• Highly proficient in Microsoft Suite including Excel, PowerPoint and Word
• Experience with standard HR systems including HRIS (BambooHR or similar), Payroll, Learning Management, and Performance/Compensation Management
• Experience managing ticketing systems like Asana or similar. 
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and work independently in a remote environment
• High level of integrity, confidentiality, and professionalism in managing sensitive HR information
• Experience supporting global teams or working in a multinational environment preferred

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance

Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email [email protected] and include “Applicant Accommodation” within the subject line with your request and contact information.

All your information will be kept confidential according to EEO guidelines.

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