HR Shared Services Specialist (Contract)

Segula Technologies is a global engineering and consulting firm specializing in innovative solutions across industries such as aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, Segula operates in over 30 countries, driving technological advancements, improving industrial performance, and supporting clients throughout the product lifecycle.

With expertise in design, manufacturing, testing, and project management, Segula helps businesses tackle complex engineering challenges while fostering innovation and sustainability.

Our client is looking for a HR Shared Services Specialist (Contract) to join their Human Resources team at the following locations:

• Grand Prairie, TX
• Herndon, VA
• Mobile, AL
• Wichita, KS
• Atlanta, GA
• Miami, FL

he HR Shared Services Specialist (Contract) will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.

Your Challenges:

Operational and Administrative Support: 30%

• Support the operational/ administrative process for all personnel actions for employees, temps and interns.
• Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
• Provide and analyze data for reporting purposes.
• Assist with annual HR cycles including performance review and open enrollment.
• Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
• Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
• Process and promote Airbus Employee Awards

People Operations: 30%

• Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify
• Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed
• Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
• Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
• Record employee data into the HR system (Workday), manage requests to
• update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
• Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed

Employee Experience: 35%

• Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
• Supporting the positive culture and employee experience at Airbus.
• Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
• Coordinate employment offer activities.
• Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
• Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.
• Field employee questions on the leave process.
• Other duties as assigned

Other duties as assigned: 5%

Your Boarding Pass:

• Bachelors' degree in Human Resources Management or equivalent experience
• 3 years demonstrated practical experience in the field of Human Resources
• Experience working with IT systems and data
• Experience managing multiple employee requests simultaneously
• Experience working with employees via different communication stream such as chat, in person and phone.
• Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
• SHRM-CP or PHR certification preferred

Travel 

• Up to 20 % Domestic travel

Citizenship

• Authorized to Work in the US

Physical Requirements

• Onsite 60%
• Remote 40%

Here’s a heads-up of the upcoming steps:

• Phone Interview with Recruiter: We’ll begin with an introductory call to discuss your background and interest in the role. Please make sure to add your correct phone number. You will hear from us soon. 
• Interview with the Hiring Manager
• Offer Letter: We´ll extend you an offer and start the onboarding process.
• Background Check & DOT Drug Screen: This step involves conducting a comprehensive background check, which includes reviewing criminal history, and other relevant records. Additionally, a Department of Transportation (DOT) drug screening will be carried out to ensure compliance with federal regulations for safety-sensitive positions
• You start your next challenge!