HR Shared Services Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This role is responsible for managing and supporting local and global benefits processes, compensation-related activities, and HR operational programs across the region. The position ensures accurate execution of HR transactions, continuous process improvement, and collaboration with internal HR teams, vendors, and stakeholders. It is an operational role with strong exposure to global initiatives, system enhancements, and projects related to process optimization, inclusion, and career development. This position will be hybrid in Bogotá. Responsibilities may include the following and other duties may be assigned: Administer and support local and global benefits programs, allowances, and compensation-related processes. Collaborate with HR teams, brokers, and vendors to establish operational standards and ensure accurate execution of transactions. Identify customer-impacting issues and implement process improvements to enhance efficiency and employee experience. Ensure compliance and accuracy in HR workflows, metrics, invoicing, and system transactions. Provide specialized support to managers and employees, offering guidance and applying discretion when addressing sensitive HR matters. Required Knowledge and Experience: Minimum of 3 years of experience in HR operations, benefits administration or related HR process roles Knowledge of HR systems, HR policies and benefits administration Strong customer service orientation, detail-driven mindset, and ability to manage time and prioritize tasks Advanced English Portuguese language skills are a plus Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here