HR & People Operations Manager

HR & People Operations Manager

Bilingual (English / Spanish) • Remote – LATAM • Independent Contractor

Reports To: Business & Admin Director

Classification: Independent Contractor (1099)

Location: Remote – LATAM (Colombia, Mexico, Argentina, or Peru preferred)

Hours: Must overlap with US business hours (Eastern / Central)

About the Role

We're looking for a Bilingual HR & People Operations Manager to work directly alongside our Business & Admin Director as a trusted internal HR operator and strategic partner. This is not an employee relations or people-facing role — we have an HR agency that handles workforce communication and day-to-day employee support. What we need from you is different.

You'll own the infrastructure behind our HR function: the filings, the compliance, the strategy, the agendas, and the systems that keep everything running with discipline and integrity. You'll work alongside our HR agency and internal HR Coordinator, providing the strategic and operational backbone that ties it all together.

If you're someone who thrives on building order out of complexity, knows HR best practices cold, and can operate as a true right hand to senior leadership — this role is for you.

What You'll Own

HR Strategy & OKRs

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Partner directly with the Business & Admin Director to develop and execute HR strategy aligned with company goals

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Build and maintain HR OKRs, tracking progress and surfacing risks or opportunities proactively

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Translate leadership priorities into structured HR initiatives with clear timelines and ownership

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Bring HR best practices and frameworks into a growing, fast-moving company environment

Compliance Filings & Recordkeeping

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Own HR compliance across all company locations — California, Georgia, and Texas

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Manage accurate, audit-ready employee and contractor records and documentation

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Track and execute compliance filings, deadlines, and regulatory requirements across state and federal levels

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Support OSHA recordkeeping, I-9 compliance, policy acknowledgments, and labor law requirements

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Identify compliance gaps and drive corrective action before issues escalate

Meeting Agendas & HR Project Management

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Own the HR meeting calendar — building agendas, preparing materials, tracking action items, and following through on outcomes

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Manage HR projects end-to-end using tools like Asana or Monday.com, keeping leadership informed without needing to be prompted

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Coordinate with the internal HR Coordinator (Erika) on execution tasks, providing clear direction and quality oversight

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Ensure HR initiatives stay on track across a distributed team and multiple time zones

HR Agency Coordination

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Work alongside the external HR agency as the internal point of contact, ensuring alignment between agency activities and company HR strategy

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Brief the agency on policy changes, workforce updates, and leadership priorities

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Review and quality-control bilingual communications, documents, and materials produced by or with the agency

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Ensure consistency between what the agency communicates to employees and what leadership intends

Policy & Documentation

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Lead the development, maintenance, and improvement of HR policies, procedures, and the employee handbook

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Draft and refine bilingual HR documents, templates, and standard operating procedures

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Ensure all HR documentation is current, compliant, and clearly written in both English and Spanish

What We're Looking For

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Bilingual fluency in English and Spanish — written and spoken — is required

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4+ years of HR experience with a strong focus on compliance, HR operations, or HR strategy

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Solid knowledge of US employment law and multi-state HR compliance (CA, GA, TX experience is a strong plus)

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Proven ability to build and manage HR processes, not just execute tasks

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Strong project management instincts — you track what matters and follow through without being chased

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Experience working alongside or managing HR vendors, agencies, or external partners

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Exceptional written communication in both English and Spanish — policies, memos, and strategy docs need to be crisp

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Proficient in Microsoft Office (Word, Excel, Outlook) and project management tools (Asana, Monday.com, or similar)

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Available and highly responsive during US business hours

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Comfortable working independently in a remote setting with close daily collaboration with leadership

Nice to Have

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PHR, SHRM-CP, or equivalent HR certification

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Experience in field services, construction, or labor-intensive industries

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Multi-state US HR compliance experience

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Experience building HR functions from early stages in a growing company

You'll Thrive Here If You…

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Are a builder — you see what's missing and put structure around it

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Communicate proactively and precisely in both languages without losing professionalism

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Can hold your own strategically with senior leadership while staying grounded in execution

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Know the difference between HR best practice and HR bureaucracy — and apply the right one

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Take ownership of outcomes, not just tasks