HR & Payroll Support Specialist (AU) - Work from Home/Dayshift

The HR Generalist provides day‑to‑day operational HR and workforce systems support, focusing on timesheets, attendance, payroll coordination, compliance administration, and WorkCover management. This is a service‑driven and transactional role supporting leaders and employees while escalating complex or high‑risk matters as needed.

Position Outline

Key Responsibilities

HR & Workforce Systems

• Provide first‑line support for Humanforce queries (timesheets, leave, attendance, rostering approvals).
• Maintain employee records, ensure data accuracy, and support onboarding/offboarding.
• Assist with timesheet validation and payroll‑related queries.
• Deliver basic system training and maintain simple user guides and FAQs.
• Support system updates and testing when required.

Payroll, Compliance & Reporting

• Monitor payroll‑impacting exceptions and escalate unresolved issues.
• Maintain workforce compliance documentation and assist with audit preparation.
• Provide general administrative support across HR processes.

WorkCover & Incident Management

• Act as first contact for WorkCover queries.
• Record incidents and liaise with managers and employees to determine claim requirements.

Requirements:
• Bachelor’s degree in HR, Business Administration, or related field.
• 3+ years’ Australian experience in HR operations, payroll support, or workforce systems.
• Knowledge of Australian payroll and Workers Compensation.
• Experience with Humanforce or IntelliHR is highly desirable.
• Strong attention to detail, communication skills, and stakeholder support capability.
• Able to work independently in a fast‑paced, service‑driven environment.

Benefits:
Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 7AM to 4PM PHT (adjustments will be made for daylight saving time)
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• WFH allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/