HR Operations - US

Below is a strong, ready-to-post Job Description (JD) for an Office Manager & HR Operations (United States) role. I wrote it in a modern startup style (clear scope + strong candidate signals), and you can easily tweak it for Ema’s tone.

Job Title

Office Manager & HR Operations (United States)

Location

[City, State] (Hybrid / In-office)
This role requires regular on-site presence to support day-to-day office operations.

About the Role

We’re looking for an Office Manager & HR Operations professional to be the backbone of our workplace experience and people operations in the U.S. This role blends high-touch office management with detail-oriented HR operations—supporting everything from office logistics and vendor management to onboarding, benefits administration, and employee experience.

You’ll partner closely with leadership, Finance, and People/HR stakeholders to ensure the office runs smoothly and employees have a seamless, well-supported experience from day one.

Key Responsibilities

Office Management & Workplace Operations

• Own day-to-day office operations including supplies, office upkeep, access, seating, and workplace systems.

• Manage office vendors (facilities, IT support, cleaning, catering, security, etc.) including contracts, renewals, and performance.

• Coordinate office services: mail handling, deliveries, conference room scheduling, and office communications.

• Plan and execute on-site events (team lunches, offsites, celebrations) and support employee engagement programs.

• Maintain a safe, organized, and welcoming office environment; ensure compliance with office safety and building policies.

• Track and manage office budget and expenses in partnership with Finance.

HR Operations & Employee Experience

• Support end-to-end onboarding for U.S. employees: paperwork, background checks, equipment coordination, orientation scheduling.

• Maintain accurate employee records across HRIS/tools; ensure data quality and confidentiality.

• Administer employee programs including benefits enrollment support, leave tracking, and employee lifecycle updates.

• Coordinate HR processes such as offer letters, employee verifications, policy acknowledgements, and offboarding checklists.

• Serve as a point of contact for employee questions related to HR processes, workplace policies, and benefits logistics.

• Support compliance tasks including I-9 verification (if applicable), documentation, and policy updates.

• Assist with HR projects (performance cycle coordination, engagement surveys, culture initiatives, etc.)

Qualifications

• 3+ years experience in Office Management, HR Operations, People Ops, or related roles.

• Strong operational execution skills—able to manage multiple workflows and stakeholders without dropping details.

• Experience supporting U.S. HR operations (onboarding, benefits coordination, employee recordkeeping).

• Excellent written and verbal communication skills.

• High integrity and discretion; comfortable handling confidential employee information.

• Proficiency with workplace tools (Google Workspace, Slack, HRIS platforms, spreadsheets).

Preferred Qualifications

• Experience in a high-growth startup environment.

• Familiarity with HRIS/payroll tools such as Rippling, Gusto, Deel, BambooHR, or Workday (not required).

• Experience coordinating vendors, office budgets, and workplace programs.

• Experience supporting multi-state employee operations.

What Success Looks Like (First 90 Days)

• Office operations run smoothly with reliable vendor support and clear systems.

• Onboarding is seamless and consistent; new hires feel welcomed and fully set up.

• HR processes (employee changes, documentation, benefits coordination) are organized, accurate, and timely.

• Employees trust you as a reliable “go-to” person for workplace and HR operations questions.

Compensation & Benefits

• Competitive salary + benefits package

• Paid time off and company holidays

• Health, dental, and vision coverage

• Opportunity to grow into broader People Ops / HR leadership responsibilities