HR Manager

We are seeking an experienced HR Manager to lead and optimise the day-to-day HR operations function, acting as the operational engine room for HR. You will own full 360 HR lifecycle delivery across West Africa, from inbox and query management to HR systems and data, onboarding, organisational and job changes, visa/immigration, and core HR processes.

This role is ideal for someone who enjoys improving processes and building HR operations that genuinely enable the business to move faster. The role offers broad exposure across West Africa, with clear scope to build and shape the HR operations function and expand the role as the business grows.

Key responsibilities

1. HR operations, systems, and lifecycle

- Own the full 360 HR lifecycle across global offices, from HR inbox and queries through to onboarding, changes, and offboarding.

- Act as HR system owner, ensuring data accuracy, integrity and compliance, and producing clear HR reporting for the business.

- Maintain and streamline core HR processes and documentation (contracts, job titles, letters) so everything runs smoothly and consistently.

- Partner with teams and managers to deliver a seamless, joined-up employee experience in a fast-paced, high growth environment.

2. Onboarding and growth readiness

- Run an effective onboarding process from offer to successful integration, ready to welcome a high volume of new joiners.

- Continuously improve onboarding and HR processes so the business is set up for its next phase of growth.

- Manage all visa and right-to-work processes, documentation, and renewals, acting as the internal point of contact for immigration queries.

- Administer promotions, relocations, internal moves, and line manager changes, ensuring they are accurately reflected in systems, contracts, and organisation documentation.

3. Process improvement, compliance and new locations

- Review and refine HR processes to make them simple, efficient, and scalable.

- Support the opening of new locations, coordinating HR processes, documentation and systems readiness with local advisers where needed.

4. Employee relations and stakeholder management

- Support managers on day-to-day ER issues (sickness, performance, probation, informal concerns) with pragmatic, legally sound advice.

- Build strong, easy-to-work-with relationships across Tetra Maritime, and act as a trusted, calm HR contact.

Requirements:
1. Experience, skills & personal attributes required

- Proven experience in HR operations, ideally with global scope, with ownership of HR systems and end-to-end HR processes.

- Strong HR generalist background across the full employee lifecycle in a fast-paced, growing organisation.

- Confident handling of sensitive ER cases, knowing when to escalate.

- Highly organised, accurate and comfortable managing multiple workflows and deadlines.

- Strong stakeholder skills and discretion with confidential information.

2. Personal attributes

- Calm, low-ego and easy to work with, even in a demanding, high-growth environment.

- Self-managing, highly proactive and comfortable running HR operations end to end without hand-holding.

- Collaborative, solutions-focused, with clear, tidy, and concise communication.